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Contributor II
November 17, 2018

Sonos Controller

  • November 17, 2018
  • 43 replies
  • 1263 views
After expending about $3000.00 US on my system I am told that I need a phone to set it up.. who does this to their customers ??? No phone no setting up my system.Really SONOS ???
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    43 replies

    Lyricist III
    January 28, 2019
    The question here is "How to set up a new speaker without using your phone"
    Airgetlam
    January 28, 2019
    The answer is, currently, it can’t be done. I’d recommend borrowing from a friend for the short time it requires to set up, once that is done, the desktop controller is all you need.
    Bruce
    Lyricist III
    January 28, 2019
    What is the reasoning for you to take this away from the PC app?? Even your install videos say this can be done.
    Smilja
    January 28, 2019
    What is the reasoning for you to take this away from the PC app?? Even your install videos say this can be done.
    The videos are outdated. Moreover, you'll need an Android v 5.0 or higher or a iOS device v10 or higher to perform administrative tasks that require signing in to your Sonos account (adjusting room settings etc.)
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    Lyricist III
    January 28, 2019
    Well, I want to know a reason....Can my whole system be returned because of false information?
    Enthusiast II
    January 28, 2019
    Sonos System Requirements

    Controller requirements

    Supported OS versions

    An iOS or Android device is required to set up a new Sonos system or add new products
    .


    If you are investing $3000.00 into something, maybe try doing some research.
    Enthusiast II
    January 28, 2019
    What is the reasoning for you to take this away from the PC app?? Even your install videos say this can be done.

    If you bought it from Sonos directly, they offer a 45-day money back guarantee
    Ken_Griffiths
    January 28, 2019
    I think it says in most electronic hardware manuals, that things are 'subject to change without notice'. I’m sure I read that somewhere in the Sonos Manual... The current Sonos system requirements are also clearly documented online here for all to see...

    https://support.sonos.com/s/article/126
    melvimbe
    January 28, 2019
    As far as reasons why...

    https://en.community.sonos.com/announcements-228985/updates-to-the-desktop-controller-coming-soon-6813300

    It may not give you the answer you want to hear, but Sonos typically gives their reasons for whatever change they've made in the announcement forum. And of course, you'll see everyone else's opinions on the topic as well.
    Danny
    Contributor I
    January 28, 2019
    After expending about $3000.00 US on my system I am told that I need a phone to set it up.. who does this to their customers ??? No phone no setting up my system.Really SONOS ??? Just got off the phone from Sonos "tech" support. Confirmed that Win App software upgrade create a status quo of that you need a smart device i.e. apple / android to manage and configure your system. Basically in brick layer terms is that the Sonos Play5 hardware and software need these devices being Android / IOS to get the system to speak to your router, and as in their business model to bi-directionally send your usage data to Sonos. That way Sonos stay in control of you because your Sonos device will not work unless you play by their rules......Mark of the beast ring a bell somewhere????