Sonos can't connect to my mac for music library on iTunes

Yes, have been engaged in this for around 6 hours.
may call help desk tomorrow, or may just wrap up product and throw out. Really do not have time to play around with this.

Give up, there's the spirit!

Technology which makes our life better is good. If it sucks up out time and adds nothing, then it ceases to have value.
There are a number of other products out there. This one does not seem ready for prime time.

You posted on this thread just to have a moan didn't you? You can't have wanted any help because you haven't actually told us a) Your setup and b) What problem(s) and if you are getting any error messages nor have you posted a diagnostic.

Well, venting helps a bit,miso yes.
Was hoping there would be someone who would present an easy solution
It's an apple I Mac, El Capitan latest operating system.
In Europe, Switzerland, a main unit and a bridge.
Have Sonos on I pad, sorta works, but seems to view files differently than i Mac.
The problem is the same as I see with quite a few posts.
When configuring music file, select the "where I tunes is located" option,which makes she's cause that's where it is, I can select the file, so it obviously sees it, but when select it it, message" cannot find your computer"
So can not use the iTunes music. There was apparently a way to select some files on the iPad, cause was able to get some of music, added to queu, not to a music list,
Again, for a system which is billed as plying well with Apple, this is just not right. Expect a simple solution or some patchwork. But cmon. Yea, quite unhappy. Sonos may have a segment of technology sets who like to tinker with the system, but I'm not one of those, so pretty upset.

All firewalls have been changed.

Computer name changed in both places, reboot. Same issue.

I don't have a Mac so I can't really advise more. I would strongly suggest you call Sonos support. I know you are time poor but they are pretty good and I think there is a high chance they will be able to resolve your issue.

Yes, will do tomorrow thanks.

Somehow, got it to work. Created a library file equal to I tunes files, so let's see how long it lasts. Naming of files, which should not be an issue, is, sharing, intuitive that it would need to be set up properly, and both Norton as well as Apple firewalls need to be proper. And then messed around for a good 12 hours. Voila...