SONOS are you reading this? Please put the controller queue function back how it was!

Sonos, I was wondering if your next update please could be one where everything is exactly the same as in the last update. In fact, if you could do that for all future updates, at least for the next year or so, that would be awesome. Thanks.

O man I thought I was the only one that hated this feature. I lost over 1000 songs from my queue so damn frustrating. My last saved playlist only has 300 songs damn you update.

Sonos have been quiet on this over the last few days so hopefully they are seeing sense as they have pi55ed off a lot of loyal long term customers.

It's a shocking, ill conceived mess of a feature. It took me nearly an hour to get through to speak to Sonos customer support (presumably because every other person who's bought Sonos) was also on hold to ask how to fix it. Their reply: the App upgrade can't be reversed when you've done it, so all you can do is post about it in the community, as I've done herewith, in the hope that Sonos listen (before they alienate all of their customer base). So people, if you want the current cr@p undone and put back to how it was before when it was good, the only chance is for all of us to post our objections here in the community and use people power to persuade Sonos that if it ain't broke (which it wasn't), don't try to mess about and fix it for the sake of it. Over to you fellow Sonos users, if you hate this update and hate losing your queues for no reason, shout long and loud on here and get your friends to do the same. It seems to be our only chance!

Lots of loyal long time users are not happy about the queue changes. Possibly Sonos listening to the blogs, who have been saying the UI is "clunky" because it doesn't work like the awful iTunes UI. It wasn't clunky at all, of course, it did it right. Hope Sonos realizes this was a blunder.

It can be very frustrating.

Isn't I just the same as Spotify? Click on the dots and tell it what to do? I'm a new user so I find he track queuing and Playlist building fairly intuitive.

It wipes out your carefully crafted queue by default, very bad behavior.

Yes I can see that's what it does, exactly the same as Spotify app. Click on a song in a different Playlist ad it will automatically jump to that new Playlist or album.

Someone else mentioned this, and I think it is a key point. Apps like Spotify, Deezer, iTunes etc are generally used by individuals. The Sonos app is much more likely to be used by a group of people. I think shared queues and personal queues are different beasts and should be treated differently. So I think that Sonos makes a mistake by trying to make its shared queues work like individual queues in other apps.