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February 1, 2019

sonos app V10

  • February 1, 2019
  • 23 replies
  • 1159 views
The latest version of the Sonos app is utter rubbish*!! and disconnects all the time, refuses to play what's been chosen,your now unable to control from the lock screen.
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    23 replies

    Lyricist II
    February 2, 2019
    First of all each member of our family has a personal spotify account, and only one email can be registered per sonos device so this will not work, if I am wrong please do inform me of this.
    This is wrong, if I've understood you correctly.

    You can enrol multiple Spotify accounts as Sonos music services, all of which will then work across all Sonos players in an installation. You can choose a default account on a per-controller basis, but all the accounts are available.


    But how can i even sign in to the sonos from my phone, my partner's account is already registered and it asks for her user/pass in my sonos app on my phone, and if I input my sonos user/pass it says that i have used the wrong credentials.
    pwt
    Virtuoso
    February 2, 2019
    But how can i even sign in to the sonos from my phone, my partner's account is already registered and it asks for her user/pass in my sonos app on my phone, and if I input my sonos user/pass it says that i have used the wrong credentials.
    That's the password for the Sonos account. There is only one Sonos email/password per Sonos installation (the account to which the Sonos system is registered), but this is entirely separate from your Spotify accounts.
    4 x P:5 | Sub | 4 x P:1 | 3 x Connect | 2 x Boost | Connect:Amp | 2 x One | Amp | Move | Port | Era 300
    Lyricist II
    February 2, 2019
    But how can i even sign in to the sonos from my phone, my partner's account is already registered and it asks for her user/pass in my sonos app on my phone, and if I input my sonos user/pass it says that i have used the wrong credentials.
    That's the password for the Sonos account. There is only one Sonos email/password per Sonos installation (the account to which the Sonos system is registered), but this is entirely separate from your Spotify accounts.


    As a computer scientist I find the fact that I have to share credentials with other people highly upsetting and quite insulting to my craft. Everyone who is into computer security will tell you not to share secrets with other people, but now I am forced to do that, even with people I don't live with if I want them to be able to play music when they are in my home.

    However,

    All of that does not change the fact that she went through everything in the video above, and now she can play spotify from inside the sonos app but NOT from inside spotify using the standard spotify connect flow.
    pwt
    Virtuoso
    February 2, 2019
    [As a computer scientist l I find the fact that I have to share credentials with other people highly upsetting and quite insulting to my craft. Everyone who is into computer security will tell you not to share secrets with other people, but now I am forced to do that, even with people I don't live with if I want them to be able to play music when they are in my home.
    The Sonos controller app should require no Sonos password or any other account information unless the user is trying to change system settings. This seems reasonable. If you're seeing something different, you should call Sonos support.
    4 x P:5 | Sub | 4 x P:1 | 3 x Connect | 2 x Boost | Connect:Amp | 2 x One | Amp | Move | Port | Era 300
    Lyricist II
    February 2, 2019
    Yes well spotify connect doesn't work

    And I can't change EQ without her password

    Who thought this was a good idea... Jesus christ
    pwt
    Virtuoso
    February 2, 2019
    Yes well spotify connect doesn't work
    It should (assuming you have the same Spotify account enrolled as a Sonos music service). Call support.

    (I have to say that you've made some pretty strong negative statements when it's evident that you don't have even a rudimentary understanding of how Sonos works. Nor do you seem to appreciate help from other Sonos users.)
    4 x P:5 | Sub | 4 x P:1 | 3 x Connect | 2 x Boost | Connect:Amp | 2 x One | Amp | Move | Port | Era 300
    Lyricist II
    February 2, 2019
    Now I'm seeing HER playlists on MY phone? You think this is a good use case? I paid $300 for a sonos and I literally can't play my own music selection?

    You think that my opinions are wrong because you are entrenched in your liking of sonos.

    It's pretty clear for me as an outsider, that really wants to like this expensive system, that it is all shiny packaging and zero product know-how.
    pwt
    Virtuoso
    February 2, 2019
    Now I'm seeing HER playlists on MY phone? You think this is a good use case? I paid $300 for a sonos and I literally can't play my own music selection?
    Switch your controller app to access *your* Spotify account, not hers. It's not rocket science.

    Anyway, I'm out of this thread. Keep up the charm offensive.
    4 x P:5 | Sub | 4 x P:1 | 3 x Connect | 2 x Boost | Connect:Amp | 2 x One | Amp | Move | Port | Era 300
    Lyricist II
    February 2, 2019
    It's stupid and I wish I never bought this POS
    Smilja
    February 2, 2019
    It's stupid and I wish I never bought this POS
    Scroll down to "Adding multiple accounts for a music service"

    https://support.sonos.com/s/article/2757?language=en


    A computer scientist should be capable of finding the support pages himself.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)