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Contributor I
May 26, 2020
Answered

Sonos App "Unable to connect to Sonos.

  • May 26, 2020
  • 3 replies
  • 543 views

I know this questions has been asked a couple of times in the past. I haven’t been able to locate a thread. I changed my wifi from ATT to Xfinity Wifi. Network name and password the same.  Sonos App says it is unable to connect to sonos Fix it. I go through the steps to reconnect the playbar and the app continues to say “No System Found.”  I have even plugged the playbar directly into the modem/router without success.  Can someone point me to a thread or offer some assistance for a fix?

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    Best answer by Thedarksith

    Thanks for the link.  It appears everything is working now.  I didn’t do anything above beyond what I have been trying for the past 30 minutes.  Connected the speaker to the gateway via hardwire.  Removed the hardwire and reopened the app. Next thing you know it recognized the system.

     

    Thanks

    3 replies

    Airgetlam
    May 26, 2020

    Probably this FAQ will help. 

    New router - installation instructions

    Bruce
    ThedarksithAuthorAnswer
    Contributor I
    May 26, 2020

    Thanks for the link.  It appears everything is working now.  I didn’t do anything above beyond what I have been trying for the past 30 minutes.  Connected the speaker to the gateway via hardwire.  Removed the hardwire and reopened the app. Next thing you know it recognized the system.

     

    Thanks

    Lyricist I
    September 11, 2020

    Fixed it by removing the VPN service on my mobile.