Contributor I

Sonos App not working in MacOS Golden Gate Beta

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Since installing the MacOS Golden Gate Beta, the Sonos app will not find the system.

Firewall is off, so the only help in the Sonos app about that is of no effect.

I know the app is vintage anyway, but has anyone worked out how to get out working?

I know everyone will say use the web app, but it’s crap. I want the app and its native experience with notifications etc.

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kdowling

There is a new version on the Sonos website! Problem solved.

https://support.sonos.com/downloads#sonos_app_for_macos_and_windows

Worked fine. Then I looked for an update and it found one. Then it’s back to the same problem again.

I don’t think the new version is available with app update yet. Check the version. Did the update downgrade you back to 90.0-79210?

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Gryph

Lyricist II

There is a new version on the Sonos website! Problem solved.

https://support.sonos.com/downloads#sonos_app_for_macos_and_windows

Worked fine. Then I looked for an update and it found one. Then it’s back to the same problem again.

I don’t think the new version is available with app update yet. Check the version. Did the update downgrade you back to 90.0-79210?

Version 17.2.3 and build 90079210 so seems like it got downgraded.

Would think it would see current version is newer when you check for updates.

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kdowling

There is a new version on the Sonos website! Problem solved.

https://support.sonos.com/downloads#sonos_app_for_macos_and_windows

Worked fine. Then I looked for an update and it found one. Then it’s back to the same problem again.

I don’t think the new version is available with app update yet. Check the version. Did the update downgrade you back to 90.0-79210?

Version 17.2.3 and build 90079210 so seems like it got downgraded.

Would think it would see current version is newer when you check for updates.

You would think. I sure hope they get the new version in app updates soon. For those that install the new version, it’s going to start telling them there’s an update. Which will downgrade them to a non-working version. Can’t make this up.

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AjTrek1

I just installed the MacOS Desktop App shown on the following Apple Silicon versions:

M1
M2
M3
M4

Date stamp is 9/18/26 @ 3:38PM which I assume is PST. The app launches with no issue! *

* I recommend deleting the previous version before installing the new version.

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kdowling

I just installed the MacOS Desktop App shown on the following Apple Silicon versions:

M1
M2
M3
M4

Date stamp is 9/18/26 @ 3:38PM which I assume is PST. The app launches with no issue! *

* I recommend deleting the previous version before installing the new version.

What happens if you select check for updates?

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AjTrek1

@kdowling

Rather than keep duplicating the image I posted 😂...in answer to your question….I don’t know.

I just downloaded the app and checked the .dmg while still in the downloads folder and checked it against the version that was working on my M1 Mac and that mentioned by @Gryph . I installed it on all my Mac’s (also replacing the working version on my M1).

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kdowling

@kdowling

Rather than keep duplicating the image I posted 😂...in answer to your question….I don’t know.

I just downloaded the app and checked the .dmg while still in the downloads folder and checked it against the version that was working on my M1 Mac and that mentioned by @Gryph . I installed it on all my Mac’s (also replacing the working version on my M1).

@AjTrek1

In the new controller, select to check for updates and let us know if it tells you there is one available. If there is, don’t update to it.

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AjTrek1

@kdowling

Rather than keep duplicating the image I posted 😂...in answer to your question….I don’t know.

I just downloaded the app and checked the .dmg while still in the downloads folder and checked it against the version that was working on my M1 Mac and that mentioned by @Gryph . I installed it on all my Mac’s (also replacing the working version on my M1).

@AjTrek1

In the new controller, select to check for updates and let us know if it tells you there is one available. If there is, don’t update to it.

Yeah...it does. I've seen that before with Sonos and was advised by Sonos Tech in the pass to ignore “up date available” if the .dmg date stamp was very recent and all is working as it should. Sonos definitely needs to fix that.

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Its ThornyAuthor

Contributor I

An update to the Sonos Mac app version 90.0-081181 is now available. Finds system no issues now on macos Golden Gate!!

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AjTrek1

An update to the Sonos Mac app version 90.0-081181 is now available. Finds system no issues now on macos Golden Gate!!

The download .dmg (Build) from the Sonos Website is the same as what’s installed on my Mac’s. I wouldn’t trust another version at this point as everything is loading as it should.

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