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Kevin Hartnett
Contributor I
Nov 14, 2013 9:58 PM UTC

Sonos App for Mac Crashing

I just downloaded the controller app for Mac and it crashes before it even opens. I get a message that "Sonos Quit Unexpectedly." What should I do?
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    3 replies

    Ryan S
    Ryan S
    Retired Sonos Staff
    Nov 19, 2013 5:15 AM UTC
    Hello Kevin,

    The Sonos Desktop controller for Mac requires Mac OS X 10.6.8 or higher. Please make sure you're running at least 10.6.8 by clicking on the Apple menu > About this Mac.

    If you're running a high enough version of the OS X software, can you open up Console from your System Utilities and then launch the Sonos software? What error messages come up in the Console log when the software launches?

    Cheers.
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    yesmcat
    Contributor I
    Feb 23, 2019 9:41 PM UTC
    Same thing is happening for me. The error message is:

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    Airgetlam
    Airgetlam
    Feb 23, 2019 11:04 PM UTC
    I've responded in your other thread. Let's try to keep it all in one place, please.
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    Bruce
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