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Contributor I
Jul 13, 2018 2:03 AM UTC

Sonos APP for Fire Tablets (Amazon)

Trying to update the app on my fire tablets... I removed the app from one of the tablets and tried reinstall. Appstore says the APP is not compatible with any of my tablets. HOWEVER it is on four other of my tablets (all the same model) and they work
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11 replies

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Prodigy III
Jul 13, 2018 2:47 PM UTC
Ditto, same issue here with Kindle Fire HD. Is this a general issue with the Kindle App Store?
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Jeff S
Retired Sonos Staff
Jul 13, 2018 8:13 PM UTC
Hi folks,

There was an issue with the first update on some Android controllers, including Kindle Fires. There's a new update available which should work. Please let me know if you have any troubles getting it working.
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Contributor I
Jul 14, 2018 7:43 AM UTC
Works for me. Thanks.
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Lyricist III
Sep 7, 2018 9:43 AM UTC
[quote=Jeff S]Hi folks,

There was an issue with the first update on some Android controllers, including Kindle Fires. There's a new update available which should work. Please let me know if you have any troubles getting it working.,
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Lyricist III
Sep 7, 2018 9:44 AM UTC
Hi Jeff S I can't get my sonos to work with my kindle fire is there anyway you can help .
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Edward R
Retired Sonos Staff
Sep 7, 2018 11:57 AM UTC
Hi Jeff S I can't get my sonos to work with my kindle fire is there anyway you can help .

Hi there, cheles. Is this having attempted to update the application? If not, can you run the update? If so, can you tell us which error message you are seeing? Thank you!
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Try searching our articles for help with your question: https://www.sonos.com/en/support
Lyricist III
Sep 7, 2018 4:42 PM UTC
Hi Edward . It doesnt let me update anywhere on kindle fire app on my system. Message is software outdated . But amazon doesn't have sonos app now if i was to download new app .
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Lyricist III
Sep 7, 2018 4:44 PM UTC
This is messages Edward
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Jeff S
Retired Sonos Staff
Sep 7, 2018 6:16 PM UTC
This is messages Edward

Thanks for sending in the photos. What OS version is your Kindle Fire running? Are you able to update the Fire OS?
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Lyricist III
Sep 7, 2018 7:53 PM UTC
Not letting me to update.
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