SONOS ANNOUNCE ROLL-BACK OPTION TO PHONE APP 8.1

You aren't getting the old one back. There was a dozen threads asking for this after 5.0, including one that hit the 45 page limit. Didn't do a damn thing. What did do something was calm, rational discussion on what one would like to change about the new app. So you are better off calming down, taking a few breaths, and giving some constructive criticism on how to improve 8.0. That will do a heck of a lot more than starting misleading nonsense threads like this.

+ 1 to the response.

I calmly demand they put back the black interface and get rid of the blinding white. (or, if someone at SONOS lives in a white world, give us UI color options so we can get our black back).

calmly demand
:?

What did do something was calm, rational discussion on what one would like to change about the new app.

Care to point to some examples where Sonos did so, because for this version 8 stunt we are still waiting for the first sign of acknowledgement? Doesn't matter how rational the issues may have been raised, they're eerily silent on what might get fixed.

Care to point to some examples where Sonos did so, because for this version 8 stunt we are still waiting for the first sign of acknowledgement? Doesn't matter how rational the issues may have been raised, they're eerily silent on what might get fixed.

Sure, there are many examples, but here is the first, a couple days after the release by Ryan S from Sonos:

https://en.community.sonos.com/announcements-228985/now-available-the-new-sonos-app-6791306/index7.html


Certainly. We're listening and continue to pass on feedback to the development team. They've been hard at work for a long time on this app, and this version is just the first public edition, there will be more revisions to come. The current app is a foundation, so make sure you share your feedback and suggestions. I don't have any details that I can share on what's up next, but I think it addresses many of the largest criticism so far. We look forward to hearing what you guys think when the next version comes out. I don't have a timeline to share on when that one is launching since they're still looking at feedback and working on incorporating it.

Want more?

In addition, when 5.0 came out (you know, the app everyone now thinks is perfect) there was 10 times the amount of criticism than seen here for 8.0. One thread was 45 pages, and had to be closed for too many posts. Sonos listened to criticism and made some changes to that app as suggested by the users. Did they completely redo the app? No. They made some tweaks, and by the time those tweaks came out, people had gotten used to the app and the complaints died down. 3 years later, 5.0 has gone from an abomination that would be the end of Sonos and had people selling their Sonos in droves, to being an ergonomically perfect app that everyone is now pining for (including some of those people who supposedly sold their Sonos 3 years ago because 5.0 sucked). New UI designs are funny like that.

You aren't getting the old one back. There was a dozen threads asking for this after 5.0, including one that hit the 45 page limit. Didn't do a damn thing. What did do something was calm, rational discussion on what one would like to change about the new app. So you are better off calming down, taking a few breaths, and giving some constructive criticism on how to improve 8.0. That will do a heck of a lot more than starting misleading nonsense threads like this.

Ok here is one major complaint/suggestion. All the functionality that used to require one click and now requires two+ clicks should be restored to one-click. All the functionality that used to require two clicks and now requires three+ click should be restored to two clicks.... Etc.

Ok here is one major complaint/suggestion. All the functionality that used to require one click and now requires two+ clicks should be restored to one-click. All the functionality that used to require two clicks and now requires three+ click should be restored to two clicks.... Etc.

Great. Nice contribution. Very calm, specific, well though out, and rational. I'm sure that will go a long way in fixing the new app to your liking. Thanks for helping! :8

Want more?
yes, a month and a release later I'd expect more that a vague statement that some of the critique may one day be addressed.

With the amount of feedback we've seen the past weeks, It would be no more than normal to see an official statement by now. And I'm clearly not alone in that expectation.

New UI designs are funny like that.

No, badly researched and tested designs are like that. There are tons of apps out there that get updated on a regular basis that manage to do so without a huge backlash.

Want more?
yes, a month and a release later I'd expect more that a vague statement that some of the critique may one day be addressed.

With the amount of feedback we've seen the past weeks, It would be no more than normal to see an official statement by now. And I'm clearly not alone in that expectation.


You asked for examples of how they have acknowledged the criticism, requested feedback and promised changes, because in your mind they have been "eerily silent". I gave you an example that actually acknowledged the criticism, requested feedback and promised changes. Now you say it was vague and ask for something "official" (as if a statement by a Sonos rep was somehow "unofficial"?). I believe I met the criteria you laid down, you can't go and change the rules after the fact. So until you are actually willing to accept the response to your request at face value, there is no use in you and I going on about this. You might as well just keep ranting to yourself.

Good day!