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Martin_86
Contributor III
March 30, 2018

Sonos Android app goes to sleep

  • March 30, 2018
  • 14 replies
  • 1438 views
how can I prevent Sonos app [only] on my android mobile from going to sleep?
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14 replies

Airgetlam
March 30, 2018
Not an android user, so I’m not sure I’m all that much help, but why bother? The android is acting as a remote control for your Sonos, and doesn’t need to be ‘on’ while the Sonos is working.

The only situation I could potentially see is if you were streaming music ‘from this device’, in which case it’s not the app that should be keeping the android awake, but the settings in the operating system.

Let me know where I’m wrong, please, I’m anxious to learn more about the specifics of the android, and it may help others smarter than I figure out how to assist you.
Bruce
Contributor I
April 21, 2018
Mine does the same. But on my iPad iPhone it does not. I though about it going to slee but I turned the standby off and it still stops streaming from the phone. Definitely an android problem
Contributor I
April 22, 2018
Mine does the same (disappears from notification tray or slow to open) with the recent update. Hopefully they can fix it sooner than later.
Prodigy III
April 22, 2018
which os is on your android phone, if it is the latest.
Go to setting, device maintenance, battery, scroll down to Unmonitored App, hit the add, and look for sonos. Select sonos, and hit done. Now the sonos app will not go to sleep.
Contributor I
April 22, 2018
Shoturtle - I'm on the Huawei P20 pro but do not see device maintenence. It is on the latest software. The option I found under battery was app launch, I have changed to manage manually. Is this what you are talking about? Really appreciate your time. Thank you
Martin_86
Martin_86Author
Contributor III
April 22, 2018
Thnx for your comments . . . .
To be clear the only reason for not want my android device to sleep when the Sonos screen is displayed is to view what music is playing, Spotify also has this annoying "feature" so no help there (as a premium integrated station). The stations from DI.FM (RadioTunes, RockRadio etc) can only be access through "Tunein URL's" but these apps (when played natively) do not go to sleep. I have an enforced unlock requirement when my phone sleeps, so its quite annoying (business phone!). "This is a good track - I wonder who it is?" type thought turns into a long winded process, especially if your hands are full/dirty etc. . . . .
For the other post - unfortunately (company phone) its a MotoG 3rd Gen - 6.0.1 Android and it does not appear to have the option mentioned.
I have tried various "apps" to stop the phone sleeping for certain apps (Tasker for example) but this does not seem to work
Martin . . . . .
Prodigy III
April 22, 2018
Not familiar with Huawei. But it sounds like you are not on Nougat. Hit the 3 dots on the upper right in Battery. Is there a battery optimization in the drop down. If yes hit that. There should be apps that is in the not optimized drop down. Go to all apps, look for sonos. click sonos, and set it to not optimized. That will allow sonos to not go to sleep
Prodigy III
April 22, 2018
Thnx for your comments . . . .
To be clear the only reason for not want my android device to sleep when the Sonos screen is displayed is to view what music is playing, Spotify also has this annoying "feature" so no help there (as a premium integrated station). The stations from DI.FM (RadioTunes, RockRadio etc) can only be access through "Tunein URL's" but these apps (when played natively) do not go to sleep. I have an enforced unlock requirement when my phone sleeps, so its quite annoying (business phone!). "This is a good track - I wonder who it is?" type thought turns into a long winded process, especially if your hands are full/dirty etc. . . . .
For the other post - unfortunately (company phone) its a MotoG 3rd Gen - 6.0.1 Android and it does not appear to have the option mentioned.
I have tried various "apps" to stop the phone sleeping for certain apps (Tasker for example) but this does not seem to work


Look in the battery section, you can set any app not to be optimized. It is a core android ability. The different brands just put them in different section under different names.
Martin_86
Martin_86Author
Contributor III
April 22, 2018
Thnx, I thought you ere onto something there! however I found the "Battery optimisation" option, now Sonos & Spotify are "not optimised" - Sonos still goes to sleep and screen locks 😞
Martin . . . . .
Prodigy III
April 22, 2018
The screen should lock, but the app is still running in the background. There is no way to keep the screen form going off, the best you can do is set it to stay on for 30min. It does that to protect the screen. And preserve battery.