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Hanjo de Lange
Contributor I
December 18, 2018

Solution for blank screen Sonos app in Windows 10

  • December 18, 2018
  • 1 reply
  • 829 views
I recently experienced the blank screen issue of the Sonos app (Windows 10 - 64bits). In this community I read a suggestion to uninstall the Intel graphics driver, but there may be an easier solution.
At the bottom of the display settings window you will find graphics settings. Here you can set your preferences by app. I selected the Sonos.exe and assigned it another graphics driver. Without any restart I opened the Sonos app and it worked!
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    1 reply

    Jeff S
    Jeff S
    Retired Sonos Staff
    December 20, 2018
    I recently experienced the blank screen issue of the Sonos app (Windows 10 - 64bits). In this community I read a suggestion to uninstall the Intel graphics driver, but there may be an easier solution.
    At the bottom of the display settings window you will find graphics settings. Here you can set your preferences by app. I selected the Sonos.exe and assigned it another graphics driver. Without any restart I opened the Sonos app and it worked!

    Hi there,

    Welcome to the community. Thanks for posting this, hopefully it helps out some folks here.
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