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sichilds
Contributor I
November 29, 2019

Snooze Alerts don't always work

  • November 29, 2019
  • 2 replies
  • 416 views

If I set an alarm in the Sonos app, when the alarm turns on, I expect to see a Sonos screen on my device that allows me to snooze the alarm or switch it off.

This only happens intermittently, is there a reason why?

I am on v 10.5.2.

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      2 replies

      MarcelK
      Lyricist I
      January 15, 2020

      I have the same question. 

      When I enable  the snooze option it will spontaneous be disabled after some time…

      I already found that if you disable an alarm and just enable it, for example, the next day then the snooze option also disabled and you have to go into the alarm setting to enable it again.

      It's annoying.

      Have send a mail to support about it today (about the first issue)

       

       

      Samander
      Contributor I
      December 22, 2020

      I do not get the snooze notification when my alarm goes off in the morning. I am using a Samsung android smartphone and I have submitted a diagnostics report with confirmation number 1283737834.

      Please help urgently.

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