Skip to main content
PLCMAN58
Chromatic Producer I
April 7, 2021
Answered

SMB1 - Need Official Response from SONOS

  • April 7, 2021
  • 12 replies
  • 677 views

I have been trying to get an official response from SONOS on their continued use of SMB1 which will be removed from various vendors products.  I have been using SONOS since it was introduced with various SYNOLOGY NAS and Windows based computers to store my ripped music. When SYNOLOGY releases DSM V7 they have indicated that SMB1 will be removed and Microsoft Windows has deprecated the protocol. 

 

I will NOT purchase another SONOS product until they provide an official answer on their plans to continue to support streaming music from a NAS that does NOT require the SMB1 protocol.

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Best answer by controlav

    The only statements I can find from Sonos on NAS usage are here, and pretty clear on the SMB requirement: https://support.sonos.com/s/article/78?language=en_US

    12 replies

    ratty
    ratty
    April 7, 2021

    You evidently have an S1 system. The chances of SMBv2/3 being introduced on S1 must be infinitesimally small.

    PLCMAN58Author
    Chromatic Producer I
    April 7, 2021

    Yes, I still have some components that are S1, however I have stopped all updates to S2 components until I get an official answer on the SMB1 requirements and long term support for streaming music from a NAS. 

     

    In order to convert my system to S2 I need to update three GEN1 Play 5’s.

      amun
      April 7, 2021

      Yes, I still have some components that are S1, however I have stopped all updates to S2 components until I get an official answer on the SMB1 requirements and long term support for streaming music from a NAS. 

      I’d imagine that @ratty is correct re S1 kit - it has long been speculated that the hardware just doesn’t have enough resources to run a later kernel. 

      I wish you luck in your quest - but I wouldn’t hold your breath, if I were you...

        Stanley_4
        Stanley_4
        Grand Maestro
        April 7, 2021

        After years of asking and a lot of digging into the underlying issues of why Sonos hasn’t updated I realized it wasn’t likely to happen. Then S2 came along and the odds got slightly better but it is still a massive project.

        Much simpler to just avoid the SMB v1 security issue by not using it for anything that needs security. A simple NAS (any protocol) to SMB v1 gateway is cheap, secure and effective.

        A Raspberry Pi Zero W is plenty of computer: https://stan-miller.livejournal.com/357.html

        controlav
        controlavAnswer
        Lead Maestro
        April 8, 2021

        The only statements I can find from Sonos on NAS usage are here, and pretty clear on the SMB requirement: https://support.sonos.com/s/article/78?language=en_US

        Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
        PLCMAN58Author
        Chromatic Producer I
        May 2, 2021

        The last post is NOT THE ANSWER - SONOS users are looking for the company to respond with how they are going to move forward when the NAS vendors NO longer support SMB1. I also do not consider a SMB1 Gateway a long term solution.

         

        SONOS needs to let their installed base know what their future plans are.

         

        I am no longer purchasing or recommending SONOS until they OFFICIALLY respond.

          Airgetlam
          Airgetlam
          May 2, 2021

          You’re most likely to get the same ‘official response’ as all the other threads regarding this issue have….none. In general, Sonos does not reveal their software/support roadmap, no matter how many complaints there are. 

          Just because you’re going to stop purchasing or recommending their product isn’t enough motivation for them to change their stance on that issue. 

          Bruce
          Stanley_4
          Stanley_4
          Grand Maestro
          May 3, 2021

          Why isn’t a NAS to SMB v1 gateway a permanent solution? Well nearly permanent.

          Mine is happily sitting here running away with zero issues and I expect the hardware to last for many years. If it dies spinning up a replacement is a few minutes effort.

          PLCMAN58Author
          Chromatic Producer I
          May 5, 2021

          Stanley, I view the solution as a band-aid to a bigger issue that SONOS will not address.

           

          Bruce, I agree that me not purchasing any new SONOS is not going to hurt their bottom line. I have been supporting them since the very first SONOS product was released. I am challenging all reviews of new SONOS products to make sure that they properly detail what is required to use the current SONOS system with a local NAS. Most of the reviews just regurgitate the company press release instead for doing a technical deep dive. 

          Thank you both for your comments. 

          Stanley_4
          Stanley_4
          Grand Maestro
          May 5, 2021

          The Sonos folks really should come up with some type of public statement, if nothing else it would avoid all the unhappy folks feeling they are ignoring the SMBv1 issue.

           

          So many possible solutions too. My favorite is just stuffing a SMBv1 to NAS gateway into a Boost box, maybe just on top of the existing Boost code. Might need a bigger/second memory chip to hold the code but no other changes needed.

          They could go so far as to add a USB port to the above and make it also serve as the necessary Sonos NAS using any USB expansion drive, hard, thumb or SSD.

          They might never make a profit on it but it would end this type of topic.

           

          Show more replies
          Terms & ConditionsAccessibility statement