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64 replies

Lyricist II
May 10, 2024

And now I find that you cannot go to the album you are playing like you used to be able to do. I have a lot of music that I can’t identify specifically when shuffling from Plex. I used to go to the album to find all the details, another essential feature GONE. 🤨

Lyricist I
May 10, 2024

What a ridiculous unforced error. Redesigns are fine but there was NO URGENCY. No reason not to wait to release until all major functions were implemented. This smacks of prioritizing internal performance reviews and “hitting ship dates” over customer satisfaction. Now I can’t use Sonos to put my kids to bed. 

Lyricist II
May 10, 2024

Warn everyone NOT TO UPGRADE! Fortunately, my wife still has the old app and can set the sleep timer each night.

Contributor I
May 12, 2024

Not warning us when Sonos was fully aware presents a new reality about this company, and its ability to support its products, its interest in someone after they become a customer.  
Sonos themselves pretty much kicked our  trust in Sonos under the bus.  
 

Prominent Collaborator I
May 12, 2024

I like this sentiment to sum it all up 

 

“All this (justified) frustration...just remember folks, if Sonos was sorry about this, then 1) they would have apologised and 2) they’d have rolled the app back.

They haven’t done either.”

 

someone else posted it, but it’s a good status update 

 

 

Lyricist I
May 12, 2024

Why remove the sleep function? What benefit can  there be for Sonos?!?!

Ridiculous!

Lyricist I
May 13, 2024

This is really DUMB!

Contributor I
May 13, 2024

And what’s even more frustrating is that if you’re casting to a Sonos device that you can’t use the sleep settings in that services app!?!

Lyricist II
May 13, 2024

The BBC Sounds app worked using Airplay to my Sonos speaker.

Lyricist II
May 13, 2024

The BBC Sounds app worked using Airplay to my Sonos speaker.

But can you set the sleep timer in the app?