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Headliner I
August 12, 2026
Answered

Sirius Channels id issue

  • August 12, 2026
  • 29 replies
  • 280 views

Sirius channels are misidentified in the app this morning. Ch73 60’s gold shows undefined Cincinnati Reds w the logo Channel 73 60’s Gold???  Other channels have the same misidentified issue pointing to other Sirius channels. 

Best answer by DaDD

Issue has been fixed with me on iOS app and echo show.

29 replies

DaDDAuthor
Headliner I
August 12, 2026

Display

Airgetlam
August 12, 2026

That information would be coming from SiriusXM’s servers, sent to be displayed by your Sonos client. Have you contacted them?

Bruce
DaDDAuthor
Headliner I
August 12, 2026

Yes.  They blamed Sonos.  had me uninstall Sonos app and reinstall.  no change

jgatie
August 12, 2026

Yes.  They blamed Sonos.  had me uninstall Sonos app and reinstall.  no change

 

SiriusXM support are notoriously ignorant of Sonos.  You usually need to escalate to a higher support level to get to someone who even knows what Sonos is, never mind knowing who is responsible for SiriusXM content on the Sonos app (Spoiler Alert:  SiriusXM is responsible).

DaDDAuthor
Headliner I
August 12, 2026

Reddit forum shows others using android and echo show having the same display issue today.

Airgetlam
August 12, 2026

There’s a pretty low chance that Sonos made any display changes to their controller, especially one that affects a single channel on a single streamer. There is a much higher chance that the streamer themselves, through an issue on their servers which use SMAPI to send data to a Sonos controller, are at fault. And given that many people are reporting the same issue, on various controllers, supports that theory. Especially the Echo Show, which is outside of the Sonos stream completely. The streamer is sending the incorrect data, not the receiving and displaying controllers. 

Bruce
AjTrek1
August 12, 2026

This may explain/help…

I use SiriusXM in my car as well. Sirius made an announcement that some channels would be changing  call numbers. For example SiriusXM Watercolors changed from 66 to 68. I really haven’t bothered to look at SiriusXM call numbers in the app to see how they appear.

Together Everyone Achieves More = T.E.A.M.
Contributor II
August 12, 2026

Same problem here. Updated all apps, and deleted and re-added Sirius. No luck. Here is just one example. 

 

 

Contributor II
August 13, 2026

Yes, Sirius changed some channel numbers the other day. Hey Sonos, can someone from your support team reach out to Sirius and get this figured out please? Sirius says it is your issue, you say it is Sirius’s issue, meanwhile paying customers are experiencing this issue. 

kdowling
August 13, 2026

This community forum is just other users like yourself. If you would like to get Sonos support involved, I would suggest you call them directly: (Sonos Support). A sonos moderator my show up here from time to time, but that isn’t going to get your problem in front of the people that need to see it. If enough people call in about this, it will hopefully get the attention is deserves.