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Contributor I
September 11, 2023

Setting Up Multiple Accounts from Spotify Family Plan on Sonos

  • September 11, 2023
  • 24 replies
  • 11393 views

I just upgraded to a Spotify Family Plan. 2 of those accounts are for kids. They each have an ipad with the sonos app installed that connects to a single Sonos network. In other words, the sonos app is installed on multiple home devices that access the same sonos account.

I want to set up each family’s spotify account on their respective Sonos app. But when I login with my Spotify credentials, it only connects to my account.

What am I missing? How do I set them up to access their spotify kids account on the sonos app?

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24 replies

Lyricist I
December 1, 2024

Just had the same problem. Temporary uninstalling the Spotify app helped. In hindsight it would probably suffice logging in to the other accounts on the Spotify app and swap to the relevant account before adding it in Sonos.

Lyricist I
December 3, 2024

Can switch between two Spotify accounts. The content on one Spotify account is not played. The same content is played via the other Spotify account.

@Sonos: Is this issue known? If yes, when can we expect a fix?

Lyricist I
December 12, 2024

There are misconceptions here going back to the beginning of this thread that I’d like to clear up, as it has affected troubleshooting from the very beginning.

A “Spotify Kids” account shares the same login credentials as the Spotify Premium Family plan manager.

When you download the Spotify Kids app and sign in, you sign in with the same e-mail and password as the Spotify account that controls the family plan.

Consider this scenario with a family account:

User1 (non-kids, premium plan manager): me@myemail.com
User2 (non-kids): sister@myemail.com
User3 (non-kids): brother@myemail.com
User4 (non-kids): mom@myemail.com
User5 (kids): me@myemail.com (same as User1 but limited to Kids content).

Your Sonos account can have a unique Spotify account (you choose the name of it when adding it) per e-mail address where an e-mail address signifies a non-Kids account on the same family plan.

However, since the Spotify Kids account does _not have it’s own login credentials_, you cannot independently add it to Sonos, and you’ve never been able to.

In my situation, I play lullaby music on the Sonos One in my kids room every night via the Sonos app, and I’m forced to use an adult user’s account for this music. So that adult user’s history and recommendations are corrupted by lullaby music. I can’t avoid that unless I use the workaround.

The workaround: Remove the Spotify Kids account from your family plan and replace that spot with a regular Spotify account with a unique email address you’ve dedicated for your kids.

Pros:

  • You can now have two Spotify accounts on your Sonos, one for you, and one for your kids, using separate email addresses under the same Spotify Premium Family plan.
  • Your discover/recommendations will not be tainted by the music you play for your kids on their account.


Cons:

  • The only restriction you can put on the account used by your kids is “do not play explicit content”.
  • You cannot use the Spotify Kids app
  • To play music from either your “premium plan manager” account or the “regular” account you’ve designated for your kids, you’ll have to use the Spotify app and manually switch profiles by tapping the profile icon in the top left and clicking “Add account” where you will then log into the email address you’ve designated for your kids.


In short, there is no ideal solution here. You simply cannot use a Spotify Kids account with Sonos at this time.

All of that being said, there is a second workaround:

User1: your main account
User2: regular account with a separate e-mail but dedicated for your kids
User3: Kids account

This takes up 2 member slots for “one kids account”, but let’s you do this:
 

  • Add both User1 and User2 (separate email addresses under the same Spotify Family) to Sonos as separate Spotify profiles.
  • In the Spotify Kids app, login with your main account to utilize User3.

This way, you can use the Sonos app to play music from User2 (dedicated to kids but has access to all Spotify content with disabling explicit as an option) on your Sonos devices, and you can also use the Spotify Kids app for kids-only content.

With that second workaround, I would be able to play lullaby music on the Sonos One in the kids bedroom by utilizing the User2 Spotify account in the Sonos app, and I would not get those recommendations on my primary account, User1. It just takes up two member slots if you still want to use the Spotify Kids app.

Lyricist I
March 14, 2025

We finally got the other accounts added by uninstalling the Spotify app first. So the first part is now achieved.

However, there's something else I can't understand here. Only me as an admin can actually change the Spotify account on the Sonos app. The others can only use the latest account I have switched to.

How can my family members use their own Spotify accounts to play music on our Sonos speaker?

There's no use of multiple accounts, if they can't be accessed...