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ossodiseppia
Enthusiast I
November 5, 2022

Sad day for me and my CR100

  • November 5, 2022
  • 38 replies
  • 2047 views

I have an old system with ZP80s, ZP100s and 2 CR100s.  I have not updated the firmware on my system since Sonos announced they would no longer support the CR100.

Most of the time, I listen to my favorite radio station through TuneIn.  A couple of days ago, I tried to listen to my favorite station and got the following message

“Unable to browse music - there was a problem connecting to TuneIn.”  I knew this was coming, but was hoping it would happen after I take my dirt nap.

I ran upstairs to my Windows computer and launched the old version of the Sonos controller and was able to use TuneIn to listen to my favorite radio station.

Every once in a while, I now get a commercial coming through my Sonos from TuneIn.  They are local commercials and fairly annoying.

Please note, I am not complaining about anything.  It’s just a sad fact that the things we were told about our old CR100s is coming to fruition.

I can get around the TuneIn supplied commercials with a blue tooth gizmo and an antiquated cell phone to listen to my favorite radio station.

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38 replies

buzz
Grand Maestro
January 7, 2023

@Mike_195,

I always enjoyed my CR100 and the CR200 that followed. Unfortunately, they have all died. Currently, I prefer the desktop controller and this works well for me because I spend lots of time on my computer. When I’m not at the desk, I have a phone and a pad and must use these to change system configurations because the desktop controller does not support modifying configurations.

Trending Lyricist I
January 8, 2023

So what options are there to replace the CR100 for simplicity of usage?

I don’t want to mess about with my phone just to switch the radio on.

 

You “don’t want to mess about with your phone”, which more than likely is in your pocket or close by, is light and portable, has a touch screen interface, and is ubiquitously used for everything from phone calls, to texting, to internet searches, to navigation, to locating the stars in the heavens, yet you spent the last decade+ picking up a one pound brick from its charger and used a wheel and hard buttons to “switch the radio on”?  

The CR100 sits in a beautiful cradle right in front of the ZP120. When I walk into the kitchen I stretch out my arm and press one button and the radio plays - how much simpler could the world be?

(And the buttons do have have lovely tactile feedback.)

I do not feel the need to carry my phone around with me all day long.

When I do feel the need to browse the internet, look at stars, message / call people and even take photographs, I’ll happily pick up my phone and use it.

 

Trending Lyricist I
January 8, 2023

I don’t want to mess about with my phone just to switch the radio on.

You could use your phone, your tablet or your PC. Take your pick.

All far less convenient .. just to switch on the radio. 

Trending Lyricist I
January 8, 2023

Depending in the rest of your system, you could also use voice control from Amazon, Google, or Sonos, for streams. None of them do local music. 

Rightly or wrongly, I’ve already chosen the Google offering for home control and have been using it for several years.

In my experience thus far, voice assistants are “not terribly good” (Siri and Google used) and generally take longer to achieve anything than the simple flipping of switches - providing that they are, of course, within reach.

I think it fair to make a comparison with Philips Hue: when walking into a room, it’s far easier to flip a wall switch (Friends of Hue) to switch the lights on than to utter something to a voice assistant and hope it understands (I do have some sensors too). Hue Tap is a movable physical switch module, and there’s the mobile phone app which is the most powerful but ‘least accessible’ way to interact with the lights.

I think that I, and the missus, could live with the voice assistant for the vast majority of the time - providing that a simple request to switch the radio on was far more reliably fulfilled than some of the other actions I ask of Google.

However, having a tablet “permanently” running the Sonos app and sitting just where it needs to be, may just about replace the simplicity and reliability of the CR100 for the simple tasks [On/Off, Vol Up/Down]; however, I perhaps need to look into the SYMFONISK Sound remote.

There is also a level or risk re-engaging with Sonos who have displayed utterly contemptible attitudes to its customers in the bricking of CR100, and then the attempted bricking of first gen equipment.

Apologies for the tome...

Trending Lyricist I
January 8, 2023

So what options are there to replace the CR100 for simplicity of usage?

I don’t want to mess about with my phone just to switch the radio on.

 

You “don’t want to mess about with your phone”, which more than likely is in your pocket or close by, is light and portable, has a touch screen interface, and is ubiquitously used for everything from phone calls, to texting, to internet searches, to navigation, to locating the stars in the heavens, yet you spent the last decade+ picking up a one pound brick from its charger and used a wheel and hard buttons to “switch the radio on”?  

He must still be on a Rotary or flip phone if he thinks using the old Russian iPod as a controller is better than his phone 

I think this post is definitely worth ignoring.

106rallye
January 8, 2023

@Mike_195 As I understand it there where valid technical reasons for Sonos to retire the CR100. Sonos usually supports stuff for a much longer period than other manufacturers.

I agree with you GA is not perfect as an only way to command the system, though it usually works well.

Though maybe worded a bit strongly I do agree with @jgatie that using a phone to command the system works well. Why this aversion to using a phone for this purpose?

Trending Lyricist I
January 8, 2023

@Mike_195 As I understand it there where valid technical reasons for Sonos to retire the CR100. Sonos usually supports stuff for a much longer period than other manufacturers.

I agree with you GA is not perfect as an only way to command the system, though it usually works well.

Though maybe worded a bit strongly I do agree with @jgatie that using a phone to command the system works well. Why this aversion to using a phone for this purpose?


> Why this aversion to using a phone for this purpose
Simplicity and speed (to just switch it on and off) - plus I am not welded to my phone.

I think we may have different use cases: I don’t sit down and listen to the radio (much as one would do if one were listening to an album) - the radio is just switched on when I walk into the kitchen and ‘is there’ whilst I do other things.

I thought the Hue System analogy was pretty reasonable: physical wall switches (simple functionality, convenient, reliable, and fast to action); voice activation (medium functionality, convenient, not reliable, and slower to action); application (complex functionality, less convenient, reliable, slow to action). I would not want to only have the application running on a mobile phone as the only control mechanism.

I’ll go the other direction: would you want a TV without a dedicated physical remote control and have to open an app on your phone to switch the thing on? Physical remote controls are great - you don’t have to look at them to be able to use them (for decent TV brands). Apps are good when you want to search for a specific programme. 

If the Sonos phone app were the beginning and end of it all, then there would not be a market for Ikea to bring out its physical switches, iPort to have made its physical switches and the several other manufacturers who make theirs. You need a blend of input devices.


 

 

controlav
Lead Maestro
January 8, 2023

The CR100 used a long-abandoned embedded version of Adobe Flash as its platform. TuneIn have most likely updated their https endpoint to TLS version 1.2 which is newer than the ancient Flash version can handle. Over time every https endpoint will make this update I am sure. I addition, TuneIn “classic” is no longer supported even on S2, they want us to use the newer version that requires an account and login.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
106rallye
January 8, 2023

@controlav I’ve not seen any change in TuneIn. Maybe this is location based? I’m in the Netherlands.

Trending Lyricist I
January 8, 2023

Just wonder if we “did something unusual” over the holidays with the Sonos that meant we “flipped away from Tune-in” and unfortunately could not get reconnected…

I think I am resigned to the fact that the CR100’s days are finally over and that a low cost tablet sitting in a holder is going to have to suffice.

Anyone put a Raspberry Pi inside a CR100 case? :-)