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delbert21
Contributor I
Nov 30, 2020 8:59 PM UTC

S2 S1 issues

I have a Play1 and a Play5 up until today they worked ok on S1 my wife used it today and it appears to have updated the Play1 to S2 now the system is incompatible can I downgrade to Play1 back to S1

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3 replies

Airgetlam
Airgetlam
Dec 1, 2020 4:09 AM UTC

No, there is not apparently a way to downgrade to S1.

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Bruce
106rallye
106rallye
Dec 1, 2020 12:03 PM UTC

As long as you still have access to an S1 device you can still downgrade as I understand it. Or is this pageoutdated: https://support.sonos.com/s/article/4845?language=nl_NL

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controlav
controlav
Lead Maestro
Dec 1, 2020 2:27 PM UTC

As long as you still have access to an S1 device you can still downgrade as I understand it. Or is this pageoutdated: https://support.sonos.com/s/article/4845?language=nl_NL


Did NOT work for me last week (on a One), and I like to think I know what I am doing.

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