Contributor I

S2 app update and now can not get anything on Global Player

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S2 app updated and now can not get anything on Global Player. I have tried removing the Global Player and reloading signed in to Global still no change. Removed the Sonos app and reloaded nothing. Tried restating the system, router , iphone still nothing. Please can you tell me how I can resolve this as the new app does seem to have limited tools in settings. The only thing that has changed is the update to the S2 app ever thing worked correctly before the change.

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Ken_Griffiths

Yes, it was working in the new App, but now it isn’t. I see a blank ‘container’ too when launching the service. I’m not sure if Sonos are aware, but perhaps the service is being worked on behind the scenes for better integration. Here’s hoping it gets fixed soon. 👍

Nothing is mentioned about it on the Sonos service’s status page, but that’s perhaps because of everything that’s ongoing at the moment. Things appear to be a little busy here in the community.

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