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Contributor I
May 10, 2023

S2 App “quits unexpectedly” on start up

  • May 10, 2023
  • 14 replies
  • 455 views

I’ve tried deleting and reinstalling the S2 app, rebooting my MacBook Pro and the router and NOTHING WORKS!! I keep getting the same error message that sonos quit unexpectedly. Sonos has been working with occasional crashes but now, I can’t even open the app. Please help!

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14 replies

Lyricist III
June 1, 2023

I only have the Connect. So no other systems to deal with. It lets me connect the MacBook to my stereo that is hard wired throughout the house. The MacBook is where all of my music is stored. Now all I can do is plug my Ipod into the Connect, which is quite ridiculous as I can do that without the Connect.
I’m on hold right now with the support desk and……….no luck, they told me they can’t email me a link with a previous version of the app. I have to buy a new computer in order to play iTunes wirelessly through my Sonos Connect. 

Airgetlam
June 1, 2023

You indicate you have an iPod, which version of ios is it running? Do you not have a phone that you could be using that’s more up to date than your ancient computer?

Bruce
Lyricist III
June 1, 2023

iPad 16.5

iPhone 16.1.1

ancient computer has 7120 songs

is there a way to get them all on my iPad or iPhone? 

 

Airgetlam
June 1, 2023

You don’t need them to be moved, you just need to install a controller on your newer devices. The Mac can still be the repository for the data. 
 

In fact, I’d encourage you not to move them. ;)

Bruce