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Bob best
Contributor I
Jan 17, 2021 1:29 PM UTC

S2 app is rubbish

Si app was excellent 

The s2 is hopeless

Cannot pair play one

Interrupted playback

Is possible to ditch s2 and just go back to s1?

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    Bob bestAuthor
    Contributor I
    Jan 17, 2021 2:33 PM UTC

     

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    Bob bestAuthor
    Contributor I
    Jan 17, 2021 2:34 PM UTC

     

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    UKMedia
    UKMedia
    Jan 17, 2021 2:40 PM UTC

    Thanks for that.  I think the issue is that during the update to S2 the pairing has partially broken.  Can you please factory Reset your Living Room Right Speaker, please see this article and then retry the pairing.  If it fails, please reset the Living Room Left speaker and then add one and retry the pairing.  

    If this works, please repeat for the Play Room.

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    Remember: Sometimes Red Wine helps :)
    Bob bestAuthor
    Contributor I
    Jan 17, 2021 2:52 PM UTC

    Ibthink its the app

    I try to pair playroom l and r

    These are the messages i get

     

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    Bob bestAuthor
    Contributor I
    Jan 17, 2021 2:52 PM UTC

     

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    UKMedia
    UKMedia
    Jan 17, 2021 2:58 PM UTC

    Did you factory reset both devices?

     

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    Remember: Sometimes Red Wine helps :)
    Bob bestAuthor
    Contributor I
    Jan 17, 2021 3:03 PM UTC

    No sorry had to go

    Ill try later

    Thank u once again

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    ratty
    ratty
    Jan 17, 2021 4:05 PM UTC

    Start by resetting your phone’s font size to default, from the extremely large size you’re currently using. You’ll then be able to actually read what the configuration cards in the Sonos controller are trying to tell you.

    In a pairing operation the controller will ask you to confirm that the speaker is to change from <old room name> to become part of the new pair.

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      Bob bestAuthor
      Contributor I
      Jan 17, 2021 4:22 PM UTC

      Ratty

      Absolutely brilliant mate

      Sorted.

      Just need to change my eyes ffs!

      Thanks mate

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