Contributor I

S2 App and Streaming Services

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I have amazing Sonos speakers but I cannot use the streaming service I pay for or the other free ones that I enjoy. I’ve had this issue ever since Sonos made the switch to the S2 app. It’s really frustrating. I have tried all of the troubleshooting suggestions and none of them have worked. It’s not my internet or router because everything else works and I’m even able to get Sonos advertisements on my app but no streaming services - including Sonos Radio. Has anyone found anything that works?

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Smilja

@TeeBee, Go to your Sonos account, complete your profile, then wait about half an hour. If that doesn't help, try and restart your router and the Sonos system.

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»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

ratty

After tweaking the profile, go and check for updates in the Sonos controller (Settings/System/System Updates). This will force an update of the permitted service list.

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