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Larissa
Contributor I
July 6, 2020
Question

S1 S2 I don't want to upgrade

  • July 6, 2020
  • 27 replies
  • 5372 views

I have a system that should be fully compliant with S1, nothing is older than May 2020. Yet when I start the S1 client it tries to force me to download S2. I do not want to change, I can't believe the issues I'm seeing and basically nothing could force me to do that until they are solved. Why am I being forced to change, when none of my devices are even from 2020? How can I keep using S1? 

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    DrVJMJ
    Trending Lyricist I
    July 11, 2020

    "Done" simply closes the menu. I've listed my devices above.

     

    DrVJMJ
    Trending Lyricist I
    July 11, 2020

    Here's what's running on the speakers. We do not want to download the S2 app given all the problems reported - that's the whole point of this thread. I only have 6 speakers, not 13 like someone else on another thread is now struggling with trying to re-set up again, but I still don't want to go down that path if I can help it...

     

    Spikely
    Lyricist III
    July 11, 2020

    @DrVJMJ You should be able to click “More Options” on that app screen which will get you to the menu on that 2nd screenshot - click “About My System” to get the details of what firmware you’re running on your speakers (that’s also where the “done” button shows up to exit out of the “More Options” menu).

    But yeah, sounds like if your firmware has been upgraded to S2, you MUST upgrade the controller app to match it. @Smilja also posted earlier with a link to the process to downgrade back to S1, but sounds like it would require rolling back the firmware on all your speakers by resetting to factory, which is a whole pain in itself.

    Personally I will prob wait at least a week to see if there are any improvements in the app, since I can limp along like you by hollering at Alexa & Google Assistant and using the hardware buttons on the speakers. Le sigh.

      DrVJMJ
      Trending Lyricist I
      July 11, 2020

      @DrVJMJ You should be able to click “More Options” on that app screen which will get you to the menu on that 2nd screenshot - click “About My System” to get the details of what firmware you’re running on your speakers (that’s also where the “done” button shows up to exit out of the “More Options” menu).

      But yeah, sounds like if your firmware has been upgraded to S2, you MUST upgrade the controller app to match it. @Smilja also posted earlier with a link to the process to downgrade back to S1, but sounds like it would require rolling back the firmware on all your speakers by resetting to factory, which is a whole pain in itself.

      Personally I will prob wait at least a week to see if there are any improvements in the app, since I can limp along like you by hollering at Alexa & Google Assistant and using the hardware buttons on the speakers. Le sigh.

      Spikeley, got it! I had missed the About System link.  When I used it just now it turns out that like you apparently my speakers updated their firmware to S2 without my permission!  Sigh!  So now it seems I must update the controller app too and potentially inherit all the problems.

      What does the Reset option do? Does it just reset the S1 app? Anybody know? I am hesitant to try it when everything is working so well through Alexa.

       

      controlav
      controlav
      Lead Maestro
      July 12, 2020

      The “Reset” option makes the controller app forget the ID of the system and cleans the cache, so that next time the app starts it will give the option of connecting to an existing system, or starting a new one. This is required for those that have multiple systems (eg work and home) and need to switch the app between them.

      Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      M4ttw
      Lyricist I
      November 12, 2020

      I have two play:1 speakers and these have auto-upgraded to s2. The app on my iPhone is now trying to force me to take the the s2 app.  Also, afriend has given me his first gen bridge to use with them for analog input. How do I make this work?

      106rallye
      106rallye
      November 12, 2020

      First: upgrading to S2 is a choice. There is no auto-upgrade on Sonos.

      Second: if your Play:1’s where upgraded to S2 you need the S2 app (Sonos Controller) - the S1 app (Sonos S1 Controller will not work.

      Third: you must mean a Gen 1 Connect? There is no “first gen bridge” and the Bridge cannot be used for analogue input - it was used for setting up a Sonosnet.

      If you want to use a Gen 1 Connect and want to use the Play:1’s on the same app you need to revert the Play:1’s to S1-which you can do using the Connect. Reset the Play:1’s, take them off the power. Set up a new Sonos with the S1 app and the Connect. If it has not been updated for a while let it update. Then ad the Play:1’s to the new S1 Sonos set up. Keep using the S1 app. Good luck!

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