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Evan VanDyk
Trending Lyricist I
Nov 15, 2017 2:14 AM UTC
Question

Room settings gone

I went into the app yesterday and made some changes to the sub and eq settings. I gave it a little too much bass, so I went in today to change the settings again, and the "Room Settings" menu has totally disappeared. I tried on my ipad, iphone and windows app, and it's the same across the board.

Any idea what happened?
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    9 replies

    H2KinNJ
    Lyricist I
    Nov 15, 2017 2:38 AM UTC
    It is there. Try "More" (on the bottom right of iPhone screen), and then "Settings".
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      Evan VanDykAuthor
      Trending Lyricist I
      Nov 15, 2017 2:46 AM UTC
      I swear, it's gone! It used to be right under "Add a BOOST or BRIDGE" if I recall, but it really is not on that menu any more.
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        John_238
        Lyricist I
        Nov 15, 2017 3:13 AM UTC
        Me as well, room settings no lomger exists and I cannot turn off speaker lights . Frustrating
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          H2KinNJ
          Lyricist I
          Nov 15, 2017 3:38 AM UTC
          I did a quick search and found the discussion below. Apparently this happens when your player software and controller software are not the same version.

          https://en.community.sonos.com/controllers-software-228995/where-did-my-room-settings-go-6757861
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          Ryan S
          Ryan S
          Retired Sonos Staff
          Nov 15, 2017 6:44 PM UTC
          I did a quick search and found the discussion below. Apparently this happens when your player software and controller software are not the same version.

          https://en.community.sonos.com/controllers-software-228995/where-did-my-room-settings-go-6757861
          That's usually what it is, though it can also be limited compatibility due to older operating systems on your devices. Check out the page here for some help and guidance.
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          Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
          Rocketman54
          Contributor I
          Oct 13, 2018 11:51 AM UTC
          I now have this problem after the latest controller update.
          Everything is running version 9.2
          Controller on laptop - Windows 10 Home Version 1809
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          Airgetlam
          Airgetlam
          Oct 13, 2018 6:44 PM UTC
          Have you looked at the posts under the “Announcements” area of the website?
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          Bruce
          controlav
          controlav
          Lead Maestro
          Oct 23, 2018 1:45 PM UTC
          Its where it has always been on the PC, even the recently crippled 9.2 version: Manage / Settings / choose room with Sub / Sub tab.
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          Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
          Tomtesteron
          Lyricist I
          Jun 28, 2019 9:48 AM UTC
          Same issue here, i updated out of box then i installed the app and then u are supposed to be out of sync ?!

          Devs should at least set a message in that empty screen so you know what to do. Hate this already
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