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Contributor II
May 2, 2022 12:59 PM UTC

Return Yandex Music to the Sonos app 

Yandex Music got disabled in the Sonos app and turned my Sonos devices into bricks. No announcements, nothing...just a message that the service is no longer available.

I understand that you want to support Ukraine. I get it and there are lots of better ways to do it,  but that has nothing to do with music. Yandex wasn’t even sanctioned by EU nor US.

I loved sound of Sonos from the first time i heard it and i even purchased the Beam without checking that it can’t work over wi-fi/bluetooth.

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17 replies

Lyricist I
May 9, 2022 2:21 PM UTC

Bring back Yandex Music! I purchased several Sonos speakers from official sellers to listen to streaming services. And now all these speakers are useless.

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melvimbe
May 9, 2022 2:53 PM UTC

Has Sonos  made an official statement about Yandex?  I can’t find anything.  I don’t see Yandex as a supported streaming service, but I don’t know if it was removed or never there. Did you access Yandex or through some other service in the middle?

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Danny
Lyricist I
May 9, 2022 5:26 PM UTC

Has Sonos  made an official statement about Yandex?  I can’t find anything.  I don’t see Yandex as a supported streaming service, but I don’t know if it was removed or never there. Did you access Yandex or through some other service in the middle?

Contacted Yandex. Here is their answer:

"We are already looking into the situation. Presumably, the outage occurred on the side of Sonos. In this case, we can not do anything, alas.

We hope to get it sorted out soon."

And given this message, the removal of Yandex Music was initiated by Sonos.
 

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Lyricist I
May 9, 2022 6:50 PM UTC

What should we do to get Yandex Music back?
I bought sonos speaker only because it could play Yandex.
Now it's useless for me.
I'm even do not live in Russia.

Can we get some explanation or official announcement?

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Smilja
May 9, 2022 6:58 PM UTC

What should we do to get Yandex Music back?
I bought sonos speaker only because it could play Yandex.
Now it's useless for me.
I'm even do not live in Russia.

Can we get some explanation or official announcement?

 

Click the link in the reply above that says “And given this message, [...]”

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»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
alx_K
Contributor I
May 9, 2022 7:24 PM UTC

It's very disappointing. IMHO disabling Yandex Music looks like action against the people not against the war. It's stange to deprive music service of ordinary people just because they are citizens of Russia or just want to use Russians Yandex Music...

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melvimbe
May 9, 2022 7:54 PM UTC

It's very disappointing. IMHO disabling Yandex Music looks like action against the people not against the war. It's stange to deprive music service of ordinary people just because they are citizens of Russia or just want to use Russians Yandex Music...

 

So the statement from Sonos, linked previously, stated that they removed radio stations associated with the Russian state.  Not sure if that applies to Yandex, but if there are any news related channels for Yandex, that would explain a bit.  Probably difficult to allow the music streaming, but block any news coming out of Russia.

 

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Danny
Stanley_4
Grand Maestro
May 9, 2022 9:00 PM UTC

Companies do not gain customers from playing politics, they just lose them.

I don’t listen to Yandex here so it is just an aggravation. 

I do use several resources impacted by this foolishness though. My e-mail provider appears to blocking notification messages from my Live Journal accounts. So yes I’m shopping for a replacement there.

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Local Superstar
May 9, 2022 9:26 PM UTC

Yandex should be removed as until its proprietors issue a public statement disassociating themselves from the illegal war (special military operation 😊) initiated by the Russian Federation against Ukraine. 

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It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
Lyricist I
May 9, 2022 10:34 PM UTC

 

Yandex should be removed as until its proprietors issue a public statement disassociating themselves from the illegal war (special military operation 😊) initiated by the Russian Federation against Ukraine. 

In other words it is called Blackmail. You mean that Sonos company is blackmailing another company - Yandex, and Yandex users here act as hostages. Companies should not play in politics they should be above all of this.
Blackmailing is criminal offense in the rule of law and it also looks like the trying to divide people by country of living and language…

I will get what i paid for or get some official explanation on Sonos netpages not just some simple text on message board. Just to avoid another to buy something from those who rules without any legitimate reasons.

Imho

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