Restrict access to certain zones

Need a way to lock the kids out of each other zones.

You talk up that you have 84 consumer  retainment/satisfaction rating higher than the gold standard 72 of Apple. Surely they do not read this forum as this is a major flaw in design. that appears that many many folks need.

It's been 2 days since they got their Play:1 and I may have to return them if the mutal volume song changing doesn't stop

Yet another "me too"...

My scenario is that I would like to get a couple of devices for my kids, ages 4 and 6. The problem here isn't really that they would be able to control the other zones in the house, but they're simply not old enough to understand how to use the controller at all.

What I would really like is a much simplified controller app that's attached to a specific zone and which would only allow the user to select playlists (presented in a grid view with large icons), start/stop/skip music and turn the volume up and down. Later on they could upgrade to a proper controller, and then having a "master switch" would be nice - but for now the much simpler solution would be the best.

Best regards & thanks,
  Mikkel Lauritsen

Password protection is SORELY needed in this otherwise excellent product. Still recovering from a party hosted by my teens that had people switching tracks every minute, as well as fiddling with the volume control. After several warnings, my only solution was to unplug the damn bridge after it was apparent acting reasonably was beyond their comprehension. How unfortunate that this is my only option, when I would prefer to control the situation myself and leave the music on at a reasonable volume level.

With the introduction of the new Play:1 I was planning to buy it for my kids' bedrooms. But the inability to control individual zones is what is holding me back. I don't want my kids to be able to accidentally (or deliberately) wake me up with their favorite music at 6 A.M.

Since I am subscribed to this list, I receive new responses every few days. So I took it to twitter.

The response I got from @SonosSupport on twitter was that I should invest in additional hardware to set up a separate wi-fi network. That's odd. Just because Sonos software is not capable of handling a simple admin/user/guest setup, I should switch my kids off of the family network!?

On my next tweet, I was asked to put in another request here.

What puzzles me, is that Sonos is not really listening to its users. This feature request has been around for ages and now it's 'under consideration'. We want this implemented. Please, Sonos, we love your product, but you need to develop this.

With the introduction of the new Play:1 I was planning to buy it for my kids' bedrooms. But the inability to control individual zones is what is holding me back. I don't want my kids to be able to accidentally (or deliberately) wake me up with their favorite music at 6 A.M.

Since I am subscribed to this list, I receive new responses every few days. So I took it to twitter.

The response I got from @SonosSupport on twitter was that I should invest in additional hardware to set up a separate wi-fi network. That's odd. Just because Sonos software is not capable of handling a simple admin/user/guest setup, I should switch my kids off of the family network!?

On my next tweet, I was asked to put in another request here.

What puzzles me, is that Sonos is not really listening to its users. This feature request has been around for ages and now it's 'under consideration'. We want this implemented. Please, Sonos, we love your product, but you need to develop this.


From my point of view there're a couple of reasons why the Sonos guys are not developing this feature, especially these three:

1. No one in the Sonos team has kids or guests with Wifi-Access
2. No one of the Sonos team is using Sonos in their homes
3. They have a workaround that fits their needs, but they don't tell us (and a separate Wifi network is not really a suitable workaround)

Of course I see some more reasons NOT to develop the function. But in the end it doesn't help the customer who has ALREADY BOUGHT this kind of entertainment stuff. All the others can avoid buying...

Regards,
Ralph.

I just called them out on Twitter again too. I want to get my two teens Play:1's for their rooms but won't do it till I know I can lock their controllers down to just their rooms.

Dear Sonos,

I would like to spend alot of my money on alot of your products but the lack of this feature is stopping me. I own a Play:3 and want to purchase more devices for my house. I will promise to do this once you function in a way to either master control my devices or restrict access somehow.
Also I want to have more parties and make more friends - please Sonos do not deprive me of making friends.

With the introduction of the new Play:1 I was planning to buy it for my kids' bedrooms. But the inability to control individual zones is what is holding me back. I don't want my kids to be able to accidentally (or deliberately) wake me up with their favorite music at 6 A.M.

Since I am subscribed to this list, I receive new responses every few days. So I took it to twitter.

The response I got from @SonosSupport on twitter was that I should invest in additional hardware to set up a separate wi-fi network. That's odd. Just because Sonos software is not capable of handling a simple admin/user/guest setup, I should switch my kids off of the family network!?

On my next tweet, I was asked to put in another request here.

What puzzles me, is that Sonos is not really listening to its users. This feature request has been around for ages and now it's 'under consideration'. We want this implemented. Please, Sonos, we love your product, but you need to develop this.


Just to make it really obvious for anybody from Sonos following this thread:

Having multiple networks - or even just setting the players up as different households but on the same network - isn't really an option. One thing is that it's a hassle, since for example it would make it necessary for me to have multiple controllers, but another thing is that I'd assume that the household ID is what makes the players only count as one user on my streaming service. Splitting into multiple households would make it necessary for me to have one streaming account per "limited" device, which would mean an additional expense of $200/year. Thanks, but no thanks.

Best regards,
  Mikkel Lauritsen

Just to be clear, my core issue here is the party hijacking. I've had Sonos for a year (2 play 3's, 2 play 5's, SUB) and I can count on one hand how many times this has happened (it's just when the kids have parties and invite obnoxious people with their own smartphones that I foolishly allow on the network). Normally, everyone in the house plays nice together however the zoning happens to be set up. So personally I don't see the lack of this feature as a deal breaker. It would, however, be an awesome addition. 

You can actually also merge it with this one: https://ask.sonos.com/sonos/topics/hide_zones_on_any_type_of_controllers_and_unhide_using_a_password It's intended to achieve the same result.
Merge as many of these threads as you like.  Sonos operates in a vacuum.  This "Sonos Satisfaction" board has lost any credibility.