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Contributor I
September 1, 2012

Restrict access to certain zones

  • September 1, 2012
  • 195 replies
  • 13858 views
There should be a way to restrict access to certain zones or allow control of certain zones from a specific controller. This is very important when you have children or have guests staying to stop inadvertent or deliberate changing of zone settings.
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    195 replies

    Lyricist II
    September 23, 2016
    So we are going on 5 years now and we still dont have any way to restrict or password protect the system. I know the SONOS team reads the threads i guess they dont care about their customers needs/wants ? Can we get any kind of update? is this something that you are even looking into ? or can you please just tell us that it's something you are not planning on implementing so we can stop hoping and wishing for it?

    Or you could stick to radio silence, that always works...
    Lyricist I
    September 23, 2016
    So we are going on 5 years now and we still dont have any way to restrict or password protect the system. I know the SONOS team reads the threads i guess they dont care about their customers needs/wants ? Can we get any kind of update? is this something that you are even looking into ? or can you please just tell us that it's something you are not planning on implementing so we can stop hoping and wishing for it?

    Or you could stick to radio silence, that always works...


    I agree 100% on the above. For a company that has been around as long as you have you'd think you would listen more to its consumers. This would greatly increase the usability of this product if you could lock it down to just certain accounts or certain passcodes that allowed full access or limited access..
    September 23, 2016
    So we are going on 5 years now and we still dont have any way to restrict or password protect the system. I know the SONOS team reads the threads i guess they dont care about their customers needs/wants ? Can we get any kind of update? is this something that you are even looking into ? or can you please just tell us that it's something you are not planning on implementing so we can stop hoping and wishing for it?

    Or you could stick to radio silence, that always works...


    It's not something they're looking at, the CEO said as much in an interview a couple of years ago, they feel it would make the potential for confusion too likely. What would people do if they forgot the password and couldn't play music on half their zones?
    September 23, 2016
    So we are going on 5 years now and we still dont have any way to restrict or password protect the system. I know the SONOS team reads the threads i guess they dont care about their customers needs/wants ? Can we get any kind of update? is this something that you are even looking into ? or can you please just tell us that it's something you are not planning on implementing so we can stop hoping and wishing for it?

    Or you could stick to radio silence, that always works...


    I agree 100% on the above. For a company that has been around as long as you have you'd think you would listen more to its consumers. This would greatly increase the usability of this product if you could lock it down to just certain accounts or certain passcodes that allowed full access or limited access..


    Surely the whole point is to DECREASE the usability?
    Lyricist II
    September 23, 2016
    So we are going on 5 years now and we still dont have any way to restrict or password protect the system. I know the SONOS team reads the threads i guess they dont care about their customers needs/wants ? Can we get any kind of update? is this something that you are even looking into ? or can you please just tell us that it's something you are not planning on implementing so we can stop hoping and wishing for it?

    Or you could stick to radio silence, that always works...


    I agree 100% on the above. For a company that has been around as long as you have you'd think you would listen more to its consumers. This would greatly increase the usability of this product if you could lock it down to just certain accounts or certain passcodes that allowed full access or limited access..


    Surely the whole point is to DECREASE the usability?


    Decrease the usability for unauthorized access....YES!
    Lyricist I
    December 30, 2016
    Just coming to this thread for the first time, but I see there are massive numbers of threads along similar lines. We all have the same issue, and it's been discussed on this community for YEARS - yet still nothing form Sonos to allow restricted access, with a master controller/administrator access. How complicated can it be - or are they just not interested in customers with kids?! Maybe if we wait long enough our kids will be grown up and it wont be an issue any more, or a competitor will come out with a system which facilitates this [basic] requirement.
    jgatie
    December 30, 2016
    Just coming to this thread for the first time, but I see there are massive numbers of threads along similar lines. We all have the same issue, and it's been discussed on this community for YEARS - yet still nothing form Sonos to allow restricted access, with a master controller/administrator access. How complicated can it be - or are they just not interested in customers with kids?! Maybe if we wait long enough our kids will be grown up and it wont be an issue any more, or a competitor will come out with a system which facilitates this [basic] requirement.

    There has been something from Sonos. The CEO definitively stated that he does not want to put pass codes on Sonos. In short, your wish has not been ignored, it has been rejected:

    Will Sonos offer some parental controls to dumb down the interface and limit speaker volume?

    We had lots of debates about this early on: how do you personalize a controller. With the CR100 and CR200 you don’t really know who’s using it. You can’t really put an identification step up front, it’s just getting in the way of time-to-music. But if we’re on your phone, that’s your phone. So we can start doing things like, maybe you have a mode on the Android controller or the iPhone controller to dumb it down. But that’s the challenge with doing things like parental controls, which one are you using and which one are they using. You can’t put, "hey, type in the three numbers to start using a controller" because that’s going to drive you crazy usability wise, you’ll turn it off and never turn that feature on again.


    http://bit.ly/2iMNbLw
    Lyricist I
    December 30, 2016
    Thanks for putting me in the picture. That's sounds like intellectually lazy reasoning to me. If someone wants to add a new controller to the system, why can't that addition be subject to admin approval (if you want to configure the system that way), which could then decide which rooms they do and don't have the right to control, and which content, and what max volume etc? Then there's no need for three digit passwords or "getting in the way of the music" - that's just kicking up sand to avoid doing this despite SO many users wanting it.
    Stuart_W
    World-Class Superstar
    December 30, 2016
    Thanks for putting me in the picture. That's sounds like intellectually lazy reasoning to me. If someone wants to add a new controller to the system, why can't that addition be subject to admin approval (if you want to configure the system that way), which could then decide which rooms they do and don't have the right to control, and which content, and what max volume etc? Then there's no need for three digit passwords or "getting in the way of the music" - that's just kicking up sand to avoid doing this despite SO many users wanting it.

    I guess you could write to the CEO. Sonos publish his mail so you can do that. Might be best to avoid calling him intellectually lazy though..........
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    Lyricist I
    January 26, 2017
    This is so disappointing, I want to share the ability to build a playlist with my friends but when the play now option is used too often (whether on purpose or by accident), it makes me want to turn the share feature off altogether.

    Hopefully this will be considered in the future as so many users are interested in it.