Reset Sonos App

Forum|Forum|2 years ago
August 6, 2024
6 replies
258 views

I could not connect to my Sonos system and noted in another conversation the Sonos recommendation to try resetting the app on my iPhone. So I tried doing that, it took me to a page to accept the Terms of Use, License and Warranty agreement, but the accept button is grayed out the only option is to cancel. What am I missing, or is this another issue with the “new and improved app”?

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Rhonny

Prodigy III

You need to scroll right down to the bottom of the terms to at least give the impression you’ve read them! Then the Accept will be clickable.

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RLCORAuthor

Contributor I

Yes, I’ve scrolled down through all the terms, warranty, privacy practices etc. I’ve reset my phone zoom (font size), closed the app, restarted my phone, reopened the app - still no option to Accept

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Rhonny

Prodigy III

Both:

Settings - Display & Brightness - Display Zoom - Default?

And Settings - Display & Brightness - Text Size - [smallest]?

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RLCORAuthor

Contributor I

Thank you, yes. Still no progress.

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Rhonny

Prodigy III

What about when you turn your phone on its side (landscape)…? You might need to allow automatic screen orientation for that if you currently have it locked.

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RLCORAuthor

Contributor I

Well, I reopened the app to try the landscape orientation, but before I could switch to landscape, the Accept button was functional. I clicked it and it my app loaded. Thanks for your help.

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