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Squangley
Contributor I
Nov 20, 2022 4:06 AM UTC
Answered

Remove Sonos Radio

The Sonos app seems to have been updated and has put Sonos radio at the top of my search results instead of Spotify. How can I revert back or better still remove the Sonos radio all together?

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    GuitarSuperstarAnswer
    Lead Maestro
    Nov 20, 2022 4:32 AM UTC

    Sonos Radio cannot be removed. And you can’t change the order of the search results. The order goes like this:

    1. Local Music Library
    2. Sonos Radio
    3. All other music services in alphabetical order
    "Receive with simplicity everything that happens to you." - Rashi
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    16 replies

    Dogdad
    Dogdad
    Headliner III
    Nov 20, 2022 4:27 AM UTC

    I would think under settings, then services and voice.. then should list the music options. Delete Sonos radio. 

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      GuitarSuperstarAnswer
      Lead Maestro
      Nov 20, 2022 4:32 AM UTC

      Sonos Radio cannot be removed. And you can’t change the order of the search results. The order goes like this:

      1. Local Music Library
      2. Sonos Radio
      3. All other music services in alphabetical order
      Translate
      "Receive with simplicity everything that happens to you." - Rashi
      Lasumokaren
      Contributor I
      Nov 26, 2022 7:57 AM UTC

      First time I opened the app after the update I got a pop up ad from sonos, and sonos radio at the top of my search results. I immediately started looking for alternatives. Innovative turned greedy…

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        106rallye
        106rallye
        Nov 26, 2022 12:02 PM UTC

        Why? As I recall Sonos Radio can be used free of charge…

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        Brandtom
        Contributor I
        Dec 4, 2022 1:31 PM UTC

        Why is user behaviour for Sonos Radio not configurable?

        I do not want Sonos radio first in the result list when searching for music.

        This is so very annoying especially as it seem to be an intentionally marketing decision rather than a technical issue.

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          danielkea
          Enthusiast II
          Dec 28, 2022 4:28 PM UTC

          I agree, I do not want Sonos radio and have never signed up for it. My music I pay for gets lost down the list when I search!

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            pragma
            Contributor I
            Jan 1, 2023 4:43 PM UTC

            This is an anti user change. There will never be a time when I want to listen to Sonos radio (I don’t listen to the radios for any streaming services. All it is for me is an annoyance.

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              KevinMacDonald
              Contributor I
              Jan 6, 2023 2:18 AM UTC

              Sonos, LISTEN UP. Allow people to REMOVE Sonos Radio. This is sucky greedy behavior and makes me want to move away from Sonos services and hardware.

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                WSu
                Enthusiast II
                Jan 9, 2023 5:03 PM UTC

                Not being able to remove this is garbage - are you trying to drive people away? Sure, put it in there for a default install, let people try it out, but then LET THEM DECIDE for themselves whether it is something they want to see in THEIR system. It is just an annoying advert for me, one that irritates me every damn time I see it because I know I can’t remove it. Is that really the kind of customer experience you want people to have? 

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                  Jedfsu
                  Lyricist II
                  Jan 28, 2023 11:17 PM UTC

                  Another vote for consumer choice. I do not use Sonos  radio yet it now comes up first. Grrrrrr. Come in Sonos, listen to us! I’d like to fully remove it. 

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