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Ralph Bolton
Contributor I
Jul 20, 2020 10:05 AM UTC
Answered

Remove Sonos Radio?

Is there a way to remove Sonos Radio from the menus in the mobile and/or desktop apps?

 

It’s rather in the way, and since we already have Spotify, Amazon, Tunein, I really don’t need to add another service. Since it’s confusing for people to see it, and then be presented with a login box (why!?), I’d rather just hide the icon. Is there a way? If not, why not?

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    Airgetlam
    AirgetlamAnswer
    Jul 20, 2020 6:34 PM UTC

    Apparently, TuneIn can now be removed, as of S2. Clicking on Sonos Radio, I also get a remove account button.

    Bruce
    View in thread

    8 replies

    bockersjv
    bockersjv
    Local Superstar
    Jul 20, 2020 11:45 AM UTC

    Neither Sonos Radio nor Tune in can be removed.  They are currently part of the base application.  It’s very unlikely that Sonos Radio would be removed.   A good solution, and a suggestion for the Sonos dev team, would be to be able to move the items in the music services list.  So you can have the most frequently used ones at the top.

     

     

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      Airgetlam
      AirgetlamAnswer
      Jul 20, 2020 6:34 PM UTC

      Apparently, TuneIn can now be removed, as of S2. Clicking on Sonos Radio, I also get a remove account button.

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      Bruce
        bockersjv
        bockersjv
        Local Superstar
        Jul 21, 2020 8:44 AM UTC

        OOh.  That’s new. Thank you Airgetlam. Just tried it and it does go.  if you then re add it it will go to the top of the list where it was before, under my music library.  Then the rest alphabetically.

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          controlav
          controlav
          Lead Maestro
          Jul 21, 2020 12:50 PM UTC

          Sonos Radio is uniquely marked as “Preload”, which means it gets priority in the default list of sources.

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          Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
            PaulJones
            Trending Lyricist I
            Dec 22, 2020 12:49 AM UTC

            I find it offensive that Sonos Radio has appeared and cannot be removed. I have paid good money for this system and I don't want to be bothered by upselling. Sonos should make their money producing speakers not by sending spam to their own support base. 

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              alexlesyk
              Lyricist II
              Dec 29, 2020 11:45 AM UTC

              Neither Sonos Radio nor Tune in can be removed.  They are currently part of the base application.  It’s very unlikely that Sonos Radio would be removed.   A good solution, and a suggestion for the Sonos dev team, would be to be able to move the items in the music services list.  So you can have the most frequently used ones at the top.

               

               

              Thank you for the insight but it would be nice to have the option of removing Sonos Radio. There’s no way that I’m using Sonos’ crappy music service. I already despise their lack of customer support and horrible treatment of loyal customers. They can go pound sand. 

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                Xyzzy
                Xyzzy
                Lyricist III
                Dec 29, 2020 10:57 PM UTC

                I, too, want to make Sonos Radio go away.  It’s a service I will never use.  I see no problem with it being included by default, but I have a BIG problem with my not being able to remove it.

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                  106rallye
                  106rallye
                  Dec 30, 2020 8:58 AM UTC

                  I remember reading Sonos Radio can only be removed after authorizing it first?

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