Skip to main content
Contributor I
November 1, 2024

Relisten service not working

  • November 1, 2024
  • 13 replies
  • 646 views

Once again my Sonos system can’t connect to the Relisten service. This has been ongoing for a few days now and their regular app works fine and so does the Relisten website. My Sonos says it can’t connect, however, via either my iOS app or my desktop app. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

13 replies

Airgetlam
December 27, 2024

I’m curious. Have you replaced a phone in all that time? Since Sonos stopped selling S1 only devices, I mean. There aren’t many of those, many Sonos device can run one or the other, just not both at the same time. 

Bruce
Lyricist I
December 29, 2024

I called about a month ago and was ultimately told (after 40 mins) that it was a system-wide issue. I still cannot connect. 

Lyricist I
March 24, 2025

I run strictly a Sonos 1 system. Including soundbar, connect amp, etc.

I have outdoor Bose speakers wired into the amp. I live for listening on my deck.

I used to always use Relisten. As I’m sure we all know, it hasn’t worked in months.

I get the dreaded” “Unable to Browse Music.” “

I finally called Sonos and they gave me the company line bullsh&*t.

I asked why don’t they just remove it as a choice for those of us using Sonos1.

They suck. They’re leaving me no choice but to dump the whole piece of crap Sonos system.

What a terrible company.