Contributor I

Real hassle trying to get speakers grouped.

Forum|Forum|7 years ago
December 25, 2018
19 replies
590 views

I now have 5 Sonos speakers, I never should have bought the latest 3 (playbar plus 2 x Sonos 3) as it was hard enough job with the original 2 Sonos 3 that I owned... Real hassle trying to get them grouped (wouldn't see the 2nd speaker), any changes to playing the 2 speakers (ie only 1 switched on) meant same issues.

I naively thought the playbar might sort issues, it didn't. Tried "forgetting" all speakers, reinstalling controller didn't work (on both phone and tablet).

Yet the cheap system in our office is a breeze, anyone can walk in, connect to wireless, download the app then control the speakers.. why not Sonos? ...Anyone walking around Edinburgh tonight might find a pile of Sonos speakers on pavement, albeit they may be in pieces as have been tossed out window.

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ratty

As I mentioned before, you shouldn't connect anything -- other than the primary Google puck obviously -- to the main router.

A Google WiFi mesh doesn't let you put their system into 'bridge mode'. This means it contains its own router, so all the Sonos components and their controlling devices must connect through the Google kit, not directly to the main internet router.

The network is broken into two subnets by the integral router in the first Google puck. Sonos controllers and players have to be on the same subnet. Wiring the Playbar to the VM router puts it (and the rest of the Sonos system) on a different subnet from anything attached to the Google WiFi such as the phone. You must wire Sonos to a LAN port on a Google puck.

B

bawbagAuthor

Contributor I

I hear what you're saying Ratty, however Sonos couldn't find anything when connected to the Google puck. I tried connecting to the puck which is directly connected to router and also to another one which doesn't have wired connection to router, neither worked unfortunately.

Chris

Lead Maestro

If you have your Sonos plugged in hard wired to Google puck you need to be sure your controller device is also using the wireless from the google device. And you can't hook anything to your main router.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

ratty

If you keep your Sonos wired to the VM router you will only be able to control it when you connect your phone to the VM router's WiFi.

If you want to use your phone on the Google WiFi your Sonos must be wired to one of the pucks.

B

bawbagAuthor

Contributor I

Ok thanks both, I've unplugged the playbar from the router and plugged the speaker in bedroom into a Google puck.. Working again. Many thanks for your time

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bawbagAuthor

Contributor I

Just a wee update. Sonos is not working again, can't find the speakers- and that's with one of them plugged into a Google puck. Looks like I'll have to get a boost and connect to that, hopefully it'll be able to boost signal enough to reach kitchen, it would have been great if each Sonos speaker also boosted the signal.

jgatie

I suggest you give Sonos a call. There is obviously something going wrong with your network.

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bawbagAuthor

Contributor I

I'll do this and I can also leave a Sonos 3 hard wired permanently to Google puck, I'm not sure about the "sonosnet/boost" settings you mention but I'll see how it goes later tonight when I start from scratch.

Hopefully that should help significantly. BTW you don't need to set up from scratch. Just wire the Play:3, and wait 5 mins or so for the system to switch over to SonosNet mode (i.e. its own radio mesh).

Then go to Settings/About My Sonos System and check all the devices say "WM:0" (SonosNet mode). Finally, go to Advanced Settings/Wireless Setup and remove ("reset") the WiFi credentials from the system.

If you do get any glitches you can always try a different SonosNet channel, again in Advanced Settings.

Hello Ratty,
Thanks for your help above, I think I've got all my speakers working consistently now on the Google pucks so all the Sonos speakers work across the house - really appreciate you taking time to reply. The only time I find an issue now is if my android phone or tablet occasionally connect to main router rather than the Google net, I fix this by going to another room away from main router, forgetting network and then reconnecting- this brings my phone etc back onto the google net. I guess I could fix this too by renaming the google network to different name from the main router net

Anyway, thanks again.. I'm up and running!

ratty

The only time I find an issue now is if my android phone or tablet occasionally connect to main router rather than the Google net, I fix this by going to another room away from main router, forgetting network and then reconnecting- this brings my phone etc back onto the google net. I guess I could fix this too by renaming the google network to different name from the main router net

Alternatively just disable the WiFi in the VM router. In fact there should be an option in the router to simply enable 'bridge'/'modem' mode, which you can use since you already have a router in the Google kit.

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