Answered
products on both the old and new app
How can I get all of my products running on one app? This is so frustrating? My gen 1 Sonos 5’s are on the sonos1 app and the rest of my products are on the newer app
How can I get all of my products running on one app? This is so frustrating? My gen 1 Sonos 5’s are on the sonos1 app and the rest of my products are on the newer app
Downgrading products to the first app won’t affect any features of the newer speakers?
Since you own an Arc, it is not possible to downgrade all your devices to S1. The Arc is S2 only. Also the Beam Gen 2, if that is the model you own, is S2 only. S1 only and S2 only devices cannot be made to work together, period.
See this link: https://support.sonos.com/en-us/article/sonos-app-version-compatibility
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