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chriszim
Contributor I
Feb 13, 2025 7:31 PM UTC
Answered

Problems with Apple Music Playlists

I’ve linked to my Apple Music library, but am having problems with playlists.   The playlists appear as weird long names and there are hundreds of them (for example:  P876360113-As95196478_audio_en_gr256_mp4).  I’ve made sure I include the folder share where Apple Music library is and also I’ve manually exported the library to XML format where the music files are kept, but I can’t seem to get it to work.    

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    chriszimAnswer
    Contributor I
    Feb 19, 2025 9:37 PM UTC

    I think I figured out the main culprit.   A significant portion of my music files are in Apples “HLS” format which is not recognized / not working well with Sonos.   I removed them, then rescanned my library and fixed the problem.  When I added the HLS files back, it re-created the issue.  Unfortunately, Apple doesn’t have a way that I could see to re-download songs into another format into Apple Music.

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    Corry P
    Corry P
    Sonos Staff
    Feb 26, 2025 8:55 AM UTC

    Hi ​@chriszim 

    Ah! That explains it - HLS is a audio streaming protocol, rather than being an actual audio file, and that must be why it is being interpreted as a playlist. We receive them when streaming, so the speakers do know what to do with them. Not that they should be in a music collection, which is why things looked a bit weird for you.

    Thanks for coming back and updating the thread!

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