Privacy Update

it seems this is a real issue: https://www.extremetech.com/electronics/254561-sonos-accept-new-privacy-policy-well-brick-device

Sonos, if we do not accept your privacy policy and due to this the device we own will no longer function then what is your buy back policy for these devices?

This is getting a lot of attention:

https://www.secnews24.com/2017/08/22/sonos-says-users-must-accept-new-privacy-policy-or-devices-may-cease-to-function-2/

https://www.theregister.co.uk/2017/08/22/sonos_forces_revised_privacy_terms/

https://www.v3.co.uk/v3-uk/news/3016134/sonos-threat-to-decrease-functionality-of-customers-products-if-they-dont-agree-to-privacy-policy-changes

https://pacific.epeak.in/2017/08/23/sonos-privacy-policy-sparks-outrage-speakers-may-cease-to-function/

https://rbfirehose.com/2017/08/22/zdnet-sonos-says-users-must-accept-new-privacy-policy-or-devices-may-cease-to-function/

it seems this is a real issue: https://www.extremetech.com/electronics/254561-sonos-accept-new-privacy-policy-well-brick-device

Sonos, if we do not accept your privacy policy and due to this the device we own will no longer function then what is your buy back policy for these devices?Rather than jump straight into hysterics, are there any issues you have with the new privacy policy George? I might be able to assuage some fears on particular points because it's really quite benign. Not to mention, it's barely changed from the previous version.

I'd also remind you that the device will not be "bricked" regardless of what clickbait headlines say.

Also getting a lot of attention on old and new social media.

https://mobile.twitter.com/search?q=Sonos+privacy+policy&src=typed_query

https://m.slashdot.org/story/330297

https://www.reddit.com/r/privacy/comments/6vaa17/sonos_says_users_must_accept_new_privacy_policy/

Edit: Sorry, double post. Board said it hadn't gone through the first time.

Sonos is learning that people on the Internet are so eager to be outraged that they rarely concern themselves with the facts.

Nice try being upfront and communicating your intentions, but I've got hysterics to throw!

Sonos is learning that people on the Internet are so eager to be outraged that they rarely concern themselves with the facts.

Nice try being upfront and communicating your intentions, but I've got hysterics to throw!

I'm not hysterical; but I am a little concerned about the company's attitude toward this policy. If the quote on ZDNet is correct, then Sonos has changed the agreement with a purchaser like myself after I have purchased 24 Sonos products. (They already did this with Audible support.)

I love the audio quality and convenience of my Sonos gear. I was planning to buy a few more Sonos products; but that purchase has been put on hold until the Alexa and Audible support are implemented. This controversy over the privacy policy is not pushing my desire to buy in the right direction.

Sonos is learning that people on the Internet are so eager to be outraged that they rarely concern themselves with the facts.


IMO, this isn't just so much with people being unconcerned with fact, but media that is less concerned about facts as they are with clicks and whatever their personal agenda is. The two feed off each other in a downward cycle.


Edited by moderator

Wanted to add, has anybody considered what happens to Sonos if they don't force users to acknowledge the privacy policy? You end up with a user who doesn't opt out, then Sonos for taking data that they didn't know about. Sonos has no recourse. By asking all users to acknowledge the policy with the upgrade, users cannot claim they were never informed.

This has now been picked up by ZD Net

http://www.zdnet.com/article/sonos-accept-new-privacy-policy-speakers-cease-to-function/