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Contributor I
Oct 26, 2018 1:44 PM UTC
Answered

Prevent Grouping

I work at a school and we have 7 speakers in the various classrooms. The speakers seem to want to automatically group, thus music from class 1 will suddenly take over the speaker in class 2. I know it's easy to ungroup, but is there any way to prevent them from doing this to begin with as the abrupt change can be very disruptive?
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    John BAnswer
    Oct 26, 2018 2:20 PM UTC
    If the spontaneous grouping occurs again, take a system diagnostic immediately and post the number back here. That should show what / who triggered the grouping

    6 replies

    Oct 26, 2018 1:51 PM UTC
    Hi. I have never heard of this happening and cannot imagine how it would occur. Are you sure nobody is doing this? Note that long presses on the play/pause buttons on the speakers will group speakers. Might that be an explanation?
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    sglassmanAuthor
    Contributor I
    Oct 26, 2018 1:53 PM UTC
    Possibly. We've got three teachers in each classroom, so anything is possible. I'll go remind everyone not to hold the play/pause button down. Thank you!
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    melvimbe
    Oct 26, 2018 1:59 PM UTC
    Are the speakers on a network that students have access to?
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    Danny
    sglassmanAuthor
    Contributor I
    Oct 26, 2018 2:02 PM UTC
    No, only the teachers and staff. It's also in the preschool portion of the school, so the kids don't have devices that they might have managed to get on the network somehow.
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    Damon77
    Enthusiast II
    Oct 26, 2018 2:14 PM UTC
    If so desired, you can disable the HW buttons for each player in the room settings.
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    John BAnswer
    Oct 26, 2018 2:20 PM UTC
    If the spontaneous grouping occurs again, take a system diagnostic immediately and post the number back here. That should show what / who triggered the grouping
    Translate