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Contributor I
October 7, 2017

Please go back to the last app, the update sucks SO bad!

  • October 7, 2017
  • 397 replies
  • 18965 views
Is there any way to revert back to the last app before the recent update? This latest update is just plain stupid.
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397 replies

Lyricist II
December 27, 2017
Your network issue. Your loss.

Ive been reading your replies. You are rude and you are a bully.
Chris
Lead Maestro
December 28, 2017
Thanks but the issues were his network it wasnt the app doesn’t even belong in this discussion. He went back to Bose what does he care what I say.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Renowned Enthusiast I
December 28, 2017
Thanks but the issues were his network it wasnt the app doesn’t even belong in this discussion.

While resetting the network tends to resolve most of these issues. I personally never encountered a need to unplug my speakers prior to 8.x. And it looks like there are quite some others in the same situation.

Is it the bombardement of updates that's the issue, the likely hood of having multiple versions of the apps and firmware on your network, or a change to how sonos networking works (e.g to support Alexa)?

Regardless of what's causing it, it's not 'just the network' if updates keep triggering this issue.
Chris
Lead Maestro
December 28, 2017
It is updates and Associated Reboots that both cause and bring to light network issues. True of every single network device. My iPhone firmware updates seem to always cause network issues. Fact of life Sonos can not change. Actually I haven’t had have any issues with Sonos since giving each unit fixed ip addresses several years ago.

There are many here waiting patiently for next Sonos update so I don’t wan Sonos to stop doing updates because of possible network issues I may have to easily resolve.

And I need to unsubscribe from this thread now so I don’t keep getting messages to respond to - and let the throwing stones be among yourselves.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Lyricist I
December 30, 2017
First post for me although I have been an avid sonos owner for 6+ years and user for 10+ years. I have 5 Connects, 4 Connect:Amps, and a Play:1. What I have always loved about Sonos is that the hardware and software was always simple, intuitive and just worked. It was never buggy or confusing. Anyone (read my parents, wife and kids) could pick up an old sonos controller or use the app on a phone, tablet or iPad and figure it out instantly. It was logica and even advanced functions were quick to find and execute. Not so with this new app. I think that whoever was hired to re-do the FIOS menu on my cable box in the past year got a job at Sonos. While I have nearly figured out how to use the new upp in the months since it has been out, my wife is still lost in the appt and constantly cursing it. My 9 year old used to use the old Sonos app without instruction when she was 6 and now she can't do one thing on the new app at 9. It is really awful. I love Sonos products and have encouraged many people over the years to install a Sonos system. I really feel that this app, if not changed soon, will significantly hurt the company. The easy sell of Sonos products in the past was showing a friend how easy the app (and the hardware) was to use. Now I'm confused. Please Sonos take this to heart and work on an update that will dramatically change/improve the UI.
Lyricist I
December 30, 2017
There's literally no single Sonos user that I know who does not hate the new UI; Any official response from Sonos yet?
Stuart_W
World-Class Superstar
December 30, 2017
There's literally no single Sonos user that I know who does not hate the new UI; Any official response from Sonos yet?

I don't hate the new app
Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
Renowned Enthusiast II
December 30, 2017
I also do not hate the app.

After 3 months of use I have concluded that the previous version without navigation bar is probably more appropriate for a mult-room system. But I am able to use the current version without too much of a degradation in my user experience.
(1) Play 1, (1) Play 3, (2) Play 5s Gen 1, (1) Play 5 Gen 2, (1) Connect Amp powering a pair of Wharfedale Diamond 10.1, (2) Echo Dots.
Renowned Enthusiast II
December 30, 2017
I hate it —- I can use it, of course I can, but I still hate it. Not in isolation, but because of what came before. I don’t mean version 7. I mean because over the years Sonos have eroded the overall experience on small devices (phones) and large devices (tablets), with bad design choices and then digging their heels in. It’s hard not to weep for the Sonos of several years ago.

Andrew
jgatie
December 30, 2017
I hate it —- I can use it, of course I can, but I still hate it. Not in isolation, but because of what came before. I don’t mean version 7. I mean because over the years Sonos have eroded the overall experience on small devices (phones) and large devices (tablets), with bad design choices and then digging their heels in. It’s hard not to weep for the Sonos of several years ago.

Andrew


Why must you use such overblown inflated language ??

..... furor lasting for months and months
...... thousands flocked to other systems
....... screamed from the rooftops

If you have a point it is diminished by exaggeration.


:8