Please go back to the last app, the update sucks SO bad!

What's really REALLY amazing (and this is coming from an application developer/UX specialist) is when you consider all the checkpoints leading up to a release... user flows created and approved (ball dropped) - then wireframes need to be created and approved (ball dropped) .. prototyping and testing (drop 3), development and usability testing (ball dropped yet again) .. Theres such a long chain of approvals and the fact that nobody questioned what are some serious system flaws and this product was still released is amazing.. Its not like one person "pulled the switch" and this was released.. it was lots of rounds of lots of important people in fancy suits getting free lunch "OK-ing" things that were obviously flawed.. my guess is user testing was completely omitted.. it took me 5 minutes to find gapping holes. Its just numbing to understand how this could make it through so many check points. And aside from the many many UX mistakes, the app simply doesnt work at times. Ive had to redo simple steps 3 or 3 times to make them "stick". As simple as just changing rooms, or adjusting volume. My guess is this was intended as a cosmetic upgrade only and they used an agency with strong "interface design" and no real "user experience design" chops

Seriously — you really do need to lighten up.

Spewing hate?? If you weren’t such a long time poster I would think you weren’t for real.

This is an app. Some people like it, some people hate it. That isn’t the same thing as spewing hate. Your language is not proportionate or appropriate.

Andrew

What do you call language that describes the new controller as a relationship that turned abusive? Is that language "not proportionate or appropriate"? Or is that spewing nonsense and hyperbole? Until I see you telling people with posts like that to lighten up, it seems quite hypocritical to be jumping on Chris or others for using a far more accurate description of many of the anti-8.0 posts.

Notice, this is the third time I've asked you to comment on posts like the one I cite and up to now you have taken the coward's way out. Let's see if you ignore it this time too.

...

What do you call language that describes the new controller as a relationship that turned abusive? Is that language "not proportionate or appropriate"? Or is that spewing nonsense and hyperbole? Until I see you telling people with posts like that to lighten up, it seems quite hypocritical to be jumping on Chris or others for using a far more accurate description of many of the anti-8.0 posts.

Notice, this is the third time I've asked you to comment on posts like the one I cite and up to now you have taken the coward's way out. Let's see if you ignore it this time too.

Yes it is the third time you’ve asked me to comment on that post, but I’ve no idea which post you are referring to. And I haven’t gone looking for it just to please you. I’m fairly sure the comment wasn’t mine so the accusation of hypocrisy is unjust.

Chris did not say spewing nonsense or hyperbole. It was Chris’s specific use of the term ‘spewing hate’ I took a dislike to. There are many websites dedicated to hate and the dissemination of it, would you like me to point you towards a few as examples? The point I made is that if someone hates the app and dares say so, they are not ‘spewing hate’. It is a very ugly, aggressive term with very nasty connotations. Spewing nonsense or hyperbole does not even come close. You cannot possibly defends it’s use — irrespective of who else said what. I haven’t seen the other post you referred to, but two wrongs do not make a right.

Andrew

You have commented on practically every 8.0 thread I have posted in except one. I highly doubt you missed that one. But hey, I'll bite. Here is the post andrew. I dare you to comment on it:

https://en.community.sonos.com/troubleshooting-228999/ode-to-sonos-suckiness-6796566

In retrospect, spewing hate is not the term that should be used. It certainly has a usage that has far more negative connotations than an app critique. Likewise, domestic abuse is a serious issue that damages the lives of millions, often times taking those lives. So andrew, it will be interesting if your level of disgust for this poster equals that of your reaction to Chris. My bet, you make excuses or back away. You're up!

>in retrospect, spewing hate is not the term that should be used.

That was the only point I was trying to make.

Andrew

The spewing hate I had referred to is not regarding the critique of the app but toward those that don’t choose to be as hateful in their discussion of a simple music app.

The only thing I have done is suggest people be constructive in providing what they would like in the new app. In return I’m made out to be some fanboy Sonos lover who is trying to keep everyone from their opinion. I’m not having a bad day I’m tired of everyone being so hateful to each other over little details instead of working together to better the app we all happen to care about. I think everyone is acting rather shameful.

And I’m sure it will continue and no one will take pause and actually get to the subject at hand. As to why I’m done with this thread and I’m sure those short timers who will fire on me now but will be gone soon enough and not stick around to help others (because as has been said not hear to help others or help Sonos make the app right).

Chris

You seem like a perfectly amiable and decent guy and I’m sure we are not going to fall out over this.


Best regards
Andrew

Thank you Andrew. I truly do understand what people dislike about the app. I think people like to hold on the hope of 7.x making a return and they don’t want to hear me crushing their false dream. We have been here and done that before. The way forward is tell Sonos what you want in the new app so that feedback gets to developers. I’m trying to be voice of reason but feel I keep getting bullied over that. Obviously all my attempts at that have failed repeatedly.

>in retrospect, spewing hate is not the term that should be used.

That was the only point I was trying to make.

Andrew

As predicted, you back away without commenting. Folks, that is selective outrage at its finest. :8