Skip to main content
Contributor I
October 7, 2017

Please go back to the last app, the update sucks SO bad!

  • October 7, 2017
  • 397 replies
  • 18965 views
Is there any way to revert back to the last app before the recent update? This latest update is just plain stupid.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

397 replies

Lyricist II
October 11, 2017
I’m baffled by the latest update. Sonos UI is its biggest obstacle to adoption in my opinion. It’s incredible how often I’ve had to teach people how to navigate their UI but in general once people get the hang of it they like it. Now I’m wondering how in the hell im supposed to relearn a UI that literally seems to have been created to do nothing better but merely different. It’s surreal.
Lyricist II
October 11, 2017
I uninstalled the 8.0 app and found an apk mirror for Sonos 7.4, I reverted back to 7.4 for android to get the origina...No issues so far... :)

Did this and it worked - so happy to get the old app back. The new one has just about the worst UX/UI I've encountered.
Lyricist II
October 11, 2017
I uninstalled the 8.0 app and found an apk mirror for Sonos 7.4, I reverted back to 7.4 for android

How did you do that exactly?


1. Delete 8.0 version app

2. Download the APK from site like:
https://www.apkmirror.com/apk/sonos-inc/sonos/sonos-7-4-release/sonos-controller-for-android-7-4-android-apk-download/

2.5 If downloaded on computer transfer APK to phone with memory card, email, Drive, or Dropbox

3. Install APK
Enthusiast II
October 11, 2017
I can confirm that the above procedure works fine.

V7.4 installed: sanity restored. 😃
Contributor I
October 11, 2017
can we revert back on ios for iPad?
jgatie
October 11, 2017
If you are downloading the old APK, you should note that when your controller app is not the same version as your hardware, you will lose much of the Settings menu. This includes adding/editing Sonos devices, music service management, and adding or updating your music library, Even if all your versions are equal and you never update again, external changes will eventually cause music service support to drop off, such as what happened to folks frozen at version 4.x when the BBC changed codecs, Spotify changed APIs, or Sonos changed authentication security on AWS. Also, if you are frozen at a previous version, even if the version numbers match across the software and hardware, there is no way you can add any new Sonos units to your system without upgrading.

So one may want to assess if losing these functions (and eventually rendering the controller useless) is worth reverting back to an older version of the app. It may just be the case that ripping the band-aid off now is better than later, but that is up to the individual.
Trending Lyricist I
October 11, 2017
I also agree! Selecting which device you want to control sucks now!

Just go to 'rooms' where you'll see all your devices. Stick with it...
Trending Lyricist I
October 11, 2017
My system no longer works. All of my controllers keep insisting that I upgrade, but every upgrade installation fails. So now I have a dead 9-room system. THANK YOU MORON SONOS PRODUCT MANAGER! How do I get out of this brain-dead beta program?

Harsh... I'm sure if you call them up they will sort you out.
jgatie
October 11, 2017

Harsh... I'm sure if you call them up they will sort you out.


Actually, I'm not sure being called a moron or having your product called brain-dead would hasten anyone's effort to sort them out. Been in software and support for 30 years, and support calls like that get put in what we call the "sick fish tank". 😉
Trending Lyricist I
October 11, 2017

Harsh... I'm sure if you call them up they will sort you out.


Actually, I'm not sure being called a moron or having your product called brain-dead would hasten anyone's effort to sort them out. Been in software and support for 30 years, and support calls like that get put in what we call the "sick fish tank". ;)


Me too - damn right!