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Narrow Sparrow
Avid Contributor I
February 11, 2024

PLAYLIST PROBLEMS

  • February 11, 2024
  • 27 replies
  • 510 views

I am using Sonos One on a Mac. I make playlists using using Spotify, not Apple. There are two symbols on the Sonos playlist page. One is obviously shuffle; I think the other is repeat. I do not want to do either of these things. I just spent over three hours making a 54-song playlist, and I want it played in order, NOT shuffled.

I chose “play, even though it was grayed out (because there was no other choice) instead of the shuffle symbol above my playlist. But when the playlist went into the left-hand column to play, it automatically rearranged all 54 songs. This happens to ALL of my playlists; I have no control over it. But this one I wanted in order. Now it’s all jumbled up.

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27 replies

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Narrow SparrowAuthor
Avid Contributor I
March 6, 2024

So it’s Spotify,  it Sonos which is the culprit! Now I see light…

I have never been successful in making my Spotify playlists public, but that’s not your problem. I will try to contact them to figure that out. This particular playlist doesn’t show up there, so I still have a ways to go before I achieve my goal.

With gratiitude, narrowsparrow (retired 77 year-old teacher)

JohnHeffernan
Lyricist II
March 25, 2024

Just want to say I having exact same problem/question using Apple Music on my Mac. 

 

John

    JohnHeffernan
    Lyricist II
    March 25, 2024

    Seems like a new bug - I think there was a recent Mac update if I recall correctly.  On IOS, the Play goes in order, shuffle shuffles playlist and puts in Q. on Mac, it always shuffles.

      JohnHeffernan
      Lyricist II
      March 25, 2024

      Also, since it’s not at all clear on Mac UI, the behavior should be (based on IOS behavior, which makes sense), click on shuffle (second row) and it should indicate the shuffle setting is turned on by highlighting the icon in some way but that action does not actually do anything.  So then when clicking play icon/row which takes you to a play now option, the playlist should play in order if Shuffle is off, otherwise, it should shuffle and play.  Right now, Play Now shuffles and plays and Shuffle shuffles and plays.  That’s what I am seeing and my take on how it should behave.  I’ll see if I can find a way to report this.

        JohnHeffernan
        Lyricist II
        March 25, 2024

        Could not find a place to report bugs…

         

         

        Airgetlam
        Airgetlam
        March 25, 2024

        The best way to report bugs is to submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

        The reps who you talk to on the phone then have hard data that they can attach to the bug report, and pass on to the necessary folks. 

        Bruce
        Narrow SparrowAuthor
        Avid Contributor I
        March 26, 2024

        Apple seems to be making a lot of other functions more difficult these days. I had to give up on creating a SEPARATE classical playlist. (I just can’t stomach REM and Mozart in the same list.) Getting iTunes involved is always problematic. So now I have to buy a CD player! A relic. It is that or spend the rest of my life frothing at the mouth.
        I think there’s a way to report a bug directly to Apple, but I confess that I don’t know how to do it. I think someone might be able to help you on this thread. Good luck.

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