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cjsands
Contributor I
November 25, 2018

Playlist not working

  • November 25, 2018
  • 3 replies
  • 1227 views
sonos will play a song if I select it from the library but cannot find server if I use a playlist. This playlist is one that I have used for years.
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      3 replies

      Keith N
      Keith N
      Sonos Staff
      November 25, 2018
      Hi, cjsands. Is it possible that the file location of these playlists has changed? Are these playlists favorited? It might be a good idea to re-index your library as favorites do not update as your music library would.
      Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
      cjsandsAuthor
      Contributor I
      November 25, 2018
      Everything is the same as it has been. I have even deleted the library from sonos and added it back in.
      Keith N
      Keith N
      Sonos Staff
      November 25, 2018
      Understood. In this case, it might be best to get in contact with our support team. They can set up a remote session and have a closer look at the connection between your music library, the playlists, and Sonos.
      Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
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