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Contributor I
Nov 25, 2018 8:39 PM UTC

Playlist not working

sonos will play a song if I select it from the library but cannot find server if I use a playlist. This playlist is one that I have used for years.
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    3 replies

    Keith N
    Sonos Staff
    Nov 25, 2018 8:56 PM UTC
    Hi, cjsands. Is it possible that the file location of these playlists has changed? Are these playlists favorited? It might be a good idea to re-index your library as favorites do not update as your music library would.
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    cjsandsAuthor
    Contributor I
    Nov 25, 2018 9:04 PM UTC
    Everything is the same as it has been. I have even deleted the library from sonos and added it back in.
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    Keith N
    Sonos Staff
    Nov 25, 2018 9:10 PM UTC
    Understood. In this case, it might be best to get in contact with our support team. They can set up a remote session and have a closer look at the connection between your music library, the playlists, and Sonos.
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