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Contributor I
May 16, 2019
Answered

Playing music from iPhone library to Sonos

  • May 16, 2019
  • 47 replies
  • 53365 views
I know there are other threads about this but I have not found any solution. It is impossible to properly play music from my iPhone music library to my Sonos speakers. The songs skip midway through, then skip and skip without even playing, then just stop playing all together.

Yes, I have done everything suggested. I have changed my wireless settings from automatic to channel 1, and I have set auto-lock to never and tried my best to NEVER USE MY IPHONE FOR ANYTHING while using Sonos. But this is ridiculous. Not only does it drain my battery but sometimes while playing music all evening long I need to use my phone - shocking, I know. The moment I open any other app, my songs start skipping.

This is NOT a wireless connectivity issue or other communication with Sonos speakers issue. I can stream Pandora from my Sonos app all day while using 6 different iPhone apps and never have the Sonos app on the screen. This is ONLY an issue when playing from my iPhone library. Again, Sonos, this is only an issue when playing from my iPhone music library.

This should not be an end-user workaround. This is a basic function and should be something that is fixed and explained by Sonos. Where is the solution?
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Best answer by Airgetlam
The solution, as has been explained in many threads, and in the Sonos FAQ on the matter, is to move your music off of the iOS device, and on to either a computer's hard drive, or an NAS of some type.

Yes, it's a pain in the rear. You can thank Apple for forcing this issue to occur, which Sonos has indicated that they're working on finding a solution for with Apple. And if you've ever been a developer working with Apple on anything at all, you'd have some sympathy for Sonos.

47 replies

Contributor I
September 15, 2019
I have Sonos speakers in three homes and am super angry they will no longer play music or my Playlists from my iOS devices. As one of the most expensive speakers systems on the planet they should have long since worked out the issues with Apple. But instead they force customers to purchase music support from other vendors to enable customers to play their purchased tunes stored in their music library. Really! What a horrible management team at Sonos. How about Sonos hires technically competent engineers to fix this simple problem? If not I’m done with Sonos.
Dennis Cirucci
Naples, FL
Springfield, PA
Sea Isle City, NJ
Lyricist I
September 21, 2019
I too am super angry with Sonos. I have connect 5?amps in my house. Worked fine for approximately 5 years then one day I simply can’t play my entire music library??? Fix this Sonos!! I am no longer a promoter of your product until u do.
Senior Virtuoso
September 21, 2019
I too am super angry with Sonos. I have connect 5?amps in my house. Worked fine for approximately 5 years then one day I simply can’t play my entire music library??? Fix this Sonos!! I am no longer a promoter of your product until u do.

Well, that sure told ’em! I’m sure they will fix it now.

If they don’t, it’ll be for the reasons already given by Sonos on numerous threads.
Contributor I
September 21, 2019
The bottom line is, this is not rocket science. Sonos clearly has made a business decision here. We may never know the real reason. Apple constantly updates its code, much of it includes necessary security features. Vendors have to keep up if they want to keep their market share. Recall the huge Apple change from 32 bit to 64 bit and how many applications no longer worked because the vendors did not update their applications. This was a needed programming change and Apple was doing the right thing. In this case, instead of Sonos sending us warnings every week that the service was being discontinued, they should used that time to have either made the necessary changes or offered us an interim solution such as making the speakers utilize a Bluetooth connection and yes I know this would take away a few features like multiple rooms playing different music and multiple users adding to the cue, but I think most of us would have respected Sonos for at least keeping us in game with the setups we are used to while they worked it out.
jgatie
September 21, 2019
The bottom line is, this is not rocket science. Sonos clearly has made a business decision here. We may never know the real reason. Apple constantly updates its code, much of it includes necessary security features. Vendors have to keep up if they want to keep their market share. Recall the huge Apple change from 32 bit to 64 bit and how many applications no longer worked because the vendors did not update their applications. This was a needed programming change and Apple was doing the right thing. In this case, instead of Sonos sending us warnings every week that the service was being discontinued, they should used that time to have either made the necessary changes or offered us an interim solution such as making the speakers utilize a Bluetooth connection and yes I know this would take away a few features like multiple rooms playing different music and multiple users adding to the cue, but I think most of us would have respected Sonos for at least keeping us in game with the setups we are used to while they worked it out.


Could you explain how Sonos is going to make "the speakers utilize a Bluetooth connection" when the speakers are not equipped with Bluetooth?
Contributor I
September 22, 2019
I was offering an example of a solution and not saying it as a fact, but that said and without getting into the weeds let me give it a shot. Bluetooth and Wifi are both radio signals. Bandwidth requirement is low in Bluetooth whereas it is high in case of Wifi. Bluetooth is short range say 10 meters whereas wifi is good generally for 100 meters. Sonos has a new speaker out for preorder and I believe it is called "Move". It is Wifi at home but take it to the park and it becomes Bluetooth. So obviously this was already under consideration. The wired version most of us have at home has to be plugged in because Wifi is an energy hog in comparison to Bluetooth which uses much less energy and is well suited for rechargeable batteries. Next is the frequency range along which Bluetooth devices are supported which is 2.4 GHz to 2.483 GHz. On the contrary, in Wifi the frequency range is 2.4 GHz to 5 GHz. So couldn't it be a mater of some programming? I really am not a Sonos engineer but perhaps it could be, and at worst you might need to buy a dongle to plug into the port to make it happen. Even if I did have to buy say a $40 dongle, I'd rather do that than have to buy a $10/month music subscription forever. I trust this answer is responsive to your question.
Senior Virtuoso
September 22, 2019
What port will you plug it into? Presumably you expect the dongle to be a Bluetooth to Wi-fi adapter that plugs into the Ethernet port?
controlav
Lead Maestro
September 22, 2019

Could you explain how Sonos is going to make "the speakers utilize a Bluetooth connection" when the speakers are not equipped with Bluetooth?


Please also explain how Sonos can run a file server reliably in the background on iOS when it is forbidden to do so by Apple?
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
jgatie
September 22, 2019
I was offering an example of a solution and not saying it as a fact, but that said and without getting into the weeds let me give it a shot. Bluetooth and Wifi are both radio signals. Bandwidth requirement is low in Bluetooth whereas it is high in case of Wifi. Bluetooth is short range say 10 meters whereas wifi is good generally for 100 meters. Sonos has a new speaker out for preorder and I believe it is called "Move". It is Wifi at home but take it to the park and it becomes Bluetooth. So obviously this was already under consideration. The wired version most of us have at home has to be plugged in because Wifi is an energy hog in comparison to Bluetooth which uses much less energy and is well suited for rechargeable batteries. Next is the frequency range along which Bluetooth devices are supported which is 2.4 GHz to 2.483 GHz. On the contrary, in Wifi the frequency range is 2.4 GHz to 5 GHz. So couldn't it be a mater of some programming? I really am not a Sonos engineer but perhaps it could be, and at worst you might need to buy a dongle to plug into the port to make it happen. Even if I did have to buy say a $40 dongle, I'd rather do that than have to buy a $10/month music subscription forever. I trust this answer is responsive to your question.


The only part that is responsive is the fact you are not a Sonos engineer. The rest is nothing but rambling nonsense with no application to Sonos devices. Simple fact: There are no non-Airplay capable Sonos units that are capable of Bluetooth (as demonstrated by their FCC certification).

And you can currently add a Bluetooth receiver to any Sonos with a Line-in. Matter of fact, the Line-in is listed in the Announcements thread as one of the solutions.
Contributor I
September 22, 2019
nik9669a...I agree

jgatie...Not sure what you mean by Sonos running a file server in the background. Bluetooth creates a direct personal area network to a device. There is no server. And as I said Sonos already has a combined bluetooth/wifi solution in one of their latest speakers. I respect disagreement, but not someone who feels a need to be insulting. This site is supposed to be a place to share ideas and solutions. Perhaps you can consider that concept next time you post.