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Contributor I
December 10, 2016

Phone call

  • December 10, 2016
  • 15 replies
  • 3577 views
Any possibility to have an optionnal switch to mute the Sonos music when the iphone rings and is answered.

The volume controls are not accessible when the iphone rings and I have to run ouside the house to answer the phone with a customer on the line...

Would it be possible to have a switch to auto mute the Sonos when I answer a phone call?
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    15 replies

    ivovic
    Trending Lyricist I
    December 10, 2016
    This is a good idea. I don't know about Android, but iOS has the ability for apps to detect when there's an incoming/outgoing call, and when that call has ended. It would be a nice idea to have a settings switch which allows the user to turn this behaviour on or off. I know part of the sales pitch for Sonos is that your music isn't interrupted by notifications, but ... for calls it can be desirable.

    I work from home a lot, and I also use Sonos in the office, so I would find this beneficial too... as long as it automatically checks for 'do not disturb' and the phone's mute switch, because if either of those features are on, it means I don't care about the call.

    Might be an idea to move this post to the Controllers & Software section.
    December 10, 2016
    How would the phone decide which player to mute when a call comes in? Would that have to be configured? If several players are grouped would it mute just the designated player or the entire group? Seems like the design might get a little complicated.
    Local music library with carefully constructed playlists - no shuffling!, Integration with Homeseer Automation, No touch screen devices, No streaming services, No Apple products ever
    Stuart_W
    World-Class Superstar
    December 10, 2016
    It's a request that has been asked a number of times. So we know it is in "the hopper" but whether it will ever see the light of day is moot.
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    ivovic
    Trending Lyricist I
    December 20, 2016
    How would the phone decide which player to mute when a call comes in?

    That's the point, it's not the phone deciding, it's the Sonos Controller app making all the decisions, and that app already has all the information. iOS has an API which allows the Sonos app to detect inbound and outbound calls... since that app *already* knows which players its controlling music for, it simply mutes them.

    Again, it's not the phone making the decisions, it's the Sonos app responding to events happening on the phone.

    Seems like the design might get a little complicated.

    Not if it's limited (by necessity) to a very common usage scenario. People who want that feature would just have to ensure they were using their phone as the controller, which let's face it, they probably are anyway.
    chicks
    December 20, 2016
    I hate this idea, hope it never happens. Reminds me too much of dreadful experiences with BlueTooth before the Sonos system. Nightmarish. If you need to turn the volume down to answer the phone, you're probably damaging your hearing by listening way too loud anyway.
    Insertusernamehere
    December 20, 2016
    I hate this idea, hope it never happens. Reminds me too much of dreadful experiences with BlueTooth before the Sonos system. Nightmarish. If you need to turn the volume down to answer the phone, you're probably damaging your hearing by listening way too loud anyway.

    You never figured out how to turn off notifications? Anyway I agree with you for differet reason. Are people really making/receiving that many calls that thIs is a big deal? Isnt the trend towards messaging and much fewer calls?
    Contributor I
    December 20, 2016
    Useless for people that no one wants to call 🙂
    chicks
    December 21, 2016

    You never figured out how to turn off notifications?


    I want to hear the notifications, they're necessary to my job and social life, but on my phone, definitely not through the stereo. One of many reasons Sonos blows Bluetooth away. Please don't add ANY of the noises my phone makes to my stereo system, or mute it for phone calls!
    Prodigy I
    December 21, 2016
    I use the Yonomi app to mute my sonos when a call comes in. Works great for me.
    Stuart_W
    World-Class Superstar
    December 21, 2016
    I use the Yonomi app to mute my sonos when a call comes in. Works great for me.

    I use my fingers
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2