PC/Win 10 App cannot find system. Android app is fine.

Forum|Forum|8 years ago
February 18, 2018
1 reply
505 views

Hello Sonos, I have submitted a diagnostic from my Android app. Number is 8508924.

Mysystem which has two play 5's and a plaubase is working fine in standard set-up and I can control it via my Samsung S7 Android device. However, on the Win 10 PC, the controller cannot find the system. Both are connected to the same wireless network. If I plug my laptop into my router (direct ethernet cable) the controller will find the system.

Many thanks.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

A

akafudgeAuthor

Contributor I

Hi Sonos, I changed my wireless network from public to private and the controller app now finds my system. Seems a bit odd but at least it is working.

Sign up

Login to the community