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Contributor I
August 5, 2018

PASSWORD!

  • August 5, 2018
  • 23 replies
  • 2056 views
I love all the features on the sonos app and own like 10 speakers. But why doesen’t it provide a password function. It would litteraly solve all my problems. So fricking frustrating when people change the music.
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23 replies

melvimbe
August 24, 2018
Well if I can get the password to the Sonos CEO's wi-fi, I'll stand outside his house and change his whole Sonos system to "don't stop til you get enough" ...on full volume ...at 2am (and yes that happened to me with some 'friend' thinking they were being funny!) ...then we'll see how enthusiastic he is to adding a password!

I imagine he'd be much more enthusiastic about having you arrested for trespassing.

And honestly although a password might protect you from the your friends playing tricks on you through Sonos, they surely would then discover other ways to torment you. You'd only be putting a band aid on what appears to be a much larger problem.
Danny
Stanley_4
Grand Maestro
August 24, 2018
I'm in the "Save the ZP-80" camp, anything Sonos can do to keep my two ancient devices functional is appreciated. I still use them once in a while and would miss them if they were gone, not enough to buy replacements though.
Lyricist I
June 30, 2019
The suggested solution of locking down the wifi is a non-starter for folks that live in house with a shared wifi where the wifi is controlled by the landlord. I'm probably gonna get another speaker that does have password/pin protection because I don't need the extra anxiety of people in the house being able to control _my_ speaker because sonos engineers can't figure out how to add a pin for preventing unauthorized access on shared wifi networks.
Airgetlam
June 30, 2019
In all honesty, in that situation, I'd be getting a travel router, so I could set up my own network that hangs off the landlords, and apply my own security. I really don't want any other people on that group wifi poking around in my computer's hard drive, or watching my connections with online banking, etc.
Bruce
Lyricist I
June 30, 2019
Thanks for the lecture Bruce. I have a VPN for those things so don't need your pro tips.
Airgetlam
June 30, 2019
My apologies for posting a potential solution for others that might find this thread and be interested. Certainly my intention was never to lecture. I'm truly sorry that you feel as though I did.
Bruce
Lyricist I
August 12, 2019
I would agree with davidk01's comment that in a situation where there is shared WiFi that cannot be controlled (college dorm, business environment, etc.), a password or pin such as on the Apple HomePod would greatly improve functionality and security of the SONOS system. SONOS devices are registered to accounts so would it be correct in saying that this functionality could be implemented in the app rather than devices themselves (allowing older devices to maintain operability)? The app could then only grant access to devices which are linked to the account that is signed into in the app. I do not believe that having a one time sign in prompt would greatly increase time to music. SONOS should strongly consider adding this feature as their products are not limited to home environments where there is access controlled WiFi. It would be greatly appreciated.
Lyricist I
August 12, 2019
I use my Sonos system in my bar. I would love a password or locking feature on my speakers. I know that a password or pin is a feature that has been asked for for years, Sonos are clearly reluctant. Perhaps having the ability to set a controller (in my case my iPhone Sonos app) as the 'master controller'. The 'master controller' gets a simply allow or disallow pop up when another Sonos app user tries to access your system. This feature could be added as an option that you choose when setting up your controller and not as the default system set up, so if you don't want it you don't need to change a thing. Perhaps you could have a list of trusted controllers (home computer, laptop, iPad, or members of staff in my case). This would be a huge help for people that use Sonos in a commercial setting. Unfortunately, the wifi work around is not an option for me. Please consider this Sonos
Lyricist I
September 12, 2019
I am happy to add your name to the list of folks who've asked for this type of feature. In the meantime, it may be a good idea to lock your WiFi with a password, or perhaps put Sonos on another separate network from your home network.


I'll fix it for you:

I'm happy to add your name to the list of folks who will be disappointed if they knew that we never intend to fix this. Let me give you some suggestions that will cost you more money (another separate network) that you'll have to SWITCH NETWORKS in order to use the system, but because they are separate, you'll not be able to browse the internet. I'll also suggest locking your WiFi with a password (disregard that it is called a passphrase or WPA2 shared key) even though almost every modern router requires the user to setup a passphrase/key and you've probably already done that.

In regard to the problem of wanting simple network setup while having some small gateway like a pin to access the Sonos - we're not going to do that ever, but we're going to make excuses like "more time to music", "bad user experience", etc.. - you know.. because all those Apple TV users piss and moan when they have to enter a PIN on their TV - such a bad user experience - and so difficult to do.

Call me cynical, but a company that ignores their customers requests for a SIMPLE feature over 13 years that you wouldn't even have to enable - it could just be .. I don't know.. a slider in settings like "require a PIN" - they ain't going to do it.
Ryan S
Retired Sonos Staff
September 13, 2019
Hi gbccs, many routers these days are capable of broadcasting multiple wireless networks, you could have one set up for Sonos (which would have Internet and a password), and a separate network for those you'd rather not have on your Sonos system. Guest networks are pretty standard on routers now, and wouldn't likely require you to purchase anything else. Still, I'll make sure to add you to the list of those requesting a password for they system.
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