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Kjameson
Contributor I
May 16, 2014

Over Age 50 and Can't Read Controller 5.0

  • May 16, 2014
  • 14 replies
  • 2469 views
Sonos is a great wireless High Fidelity system. I own 9 units, representing almost every type of component they make, and have been enjoying music and radio feeds all along... until... Rev 5.0.

Hate to say it, but they finally reached the "Peter Principal" of Product Design... now it has 99 number redial, 64 microwave settings and print the size of a cheap fortune cookie. All the while I just needed to reach my 6 closest friends, nuke a hotdog and find out what I needed to be doing "in bed" later tonight.

I can no longer make my hearty recommendation to my fellow AARP members because they lost their easy-to-use edge with their hard to read, hard to navigate interface.

The problem is not with the user, the issue is with the designers that are 20-somethings and still able to read the fine print on the bottom of the tequila bottle and have the manual dexterity and memory imbedded in youth.

C'mon... am I alone in the woods on this one? Evidently, I'm told, that they prefer to make improvements based on the rants of reviewer/users that know a post is not a fence, and that these threads are not for sewing.

We need a genuinely accessible option for the Controller App that considers Universal Design and ADA-like ground-floor features that let those with the least ability use a tool at the same level as those with the most ability. It's possible. Ramps are good for wheelchairs and skateboards.

Geeze... even this forum has the ability to increase font!

Join me!! Rant against the machine!!!

Should SONOS make alt Controller Apps avail for accessibility?

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    14 replies

    reddot
    May 17, 2014
    As someone that works for a company in the design and development of apps, I have to really reinforce to people that readability is a huge issue. My wife and I are about 40 and while I don't need reading glasses, she does. Although, even I am starting to struggle with reading the serial number (printed in white) in a silver iPod shuffle. What the hell Apple! Get off my lawn!

    I feel better now.

    Anyway, to be more relevant. As UX designers, we struggle to fit all of the needed information onto a screen that's needed and still be able to accommodate people with various vision issues (color blindness is another one that people don't often handle well).

    There is definite art to app design.

    Also, I know some of the Sonos people, and at least the ones I know aren't all 20 somethings. But perhaps the crew in California is more in that demographic.
    Contributor I
    September 16, 2018
    Yes, I'm also over 50 and couldn't agree more!!!
    BCM
    September 16, 2018
    Four years since the original post and things really are still too tiny. I’m not always near my reading glasses when I want Sonos functionality, so I struggle with the app. Squinting only takes me so far. Accessibility options would be nice... and required these days.
    controlav
    Lead Maestro
    September 16, 2018
    Are you on iOS? Isn't obvious to me. If so, try SonoPad / SonoPhone in the store, it doesn't use the tiny fonts that the official app does.
    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.