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Contributor I
July 16, 2020
Answered

Non Apple Trueplay

  • July 16, 2020
  • 13 replies
  • 1608 views

Sonos get your act together. No trueplay except for some Apple products and no android ones. You can’t sort this out? Really? This is a big do not buy Sonos issue. I registered just to say this, do not think it will do any good or even be posted but I feel better having done so. You choose to do this for your own reasons.

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Best answer by bockersjv

Wow, what a welcoming first post!  Why so angry?

There are a few posts explaining this but basically Sonos needs to calibrate with the Microphone in the device for Trueplay to work correctly.  Apple have a comparatively small number of phones and Sonos can update each release year, which normally happens a month or two after the new releases.  Apple uses the same or similar mic technology across the phones and ipads, and the form factors only change every 4 years or so.  Adjusting for the limited number of new models is not too onerous a task.

 

Android on the other hand is available of 100’s if not 1000’s of different phones and tablets all with different mic placements and manufacturers.  It would be impossible to calibrate them all.

 

If you don’t have an iOS device get a friend or family member who has one to let you use their phone to run Trueplay in each room.  Once performed it can be turned on and off without the need for an iPhone and will only need re-doing if you move your speakers about. 

13 replies

Smilja
July 16, 2020

I've seen this posted and reposted here but no source that I can find. Do you have a source for this that references Pixel or Galaxy devices? 

 

17 models of the Samsung Galaxy 6, for example, suggesting different hardware being built into.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Local Superstar
July 16, 2020

I would also expect 2 models of the same phone would yield different results, based on the amount of ‘pocket dust’ the microphones had collected from their respective owners. ie a brand new model X would give a different result to the same model X that had been in someone else’s pocket for 6 months.

Bumper
July 17, 2020

I've seen this posted and reposted here but no source that I can find. Do you have a source for this that references Pixel or Galaxy devices? 

 

17 models of the Samsung Galaxy 6, for example, suggesting different hardware being built into.

I've seen this posted and reposted here but no source that I can find. Do you have a source for this that references Pixel or Galaxy devices? 

 

17 models of the Samsung Galaxy 6, for example, suggesting different hardware being built into.

I'm not sure the total varient is the issue. For exI IPadpro 12.9 inch 2020 model there are 16 different varients so pretty similar numbers. You can Google and add them up. 

Similar #s for all the different iPads and iphones that Sonos happily supports.... while providing a grand total of 0 truplay for Android. 

But my question was for a source on the argument that there are many many different microphones in use on the same vatient of android device. Maybe it's true, is there a source, interested to read it.

The article linked above is interesting because it says you will get different results with the same model phone.