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JES000000
Contributor I
February 1, 2019

No individual volumes for hubbed speakers

  • February 1, 2019
  • 19 replies
  • 631 views
Hi There,

I just got a Sonos One, which allows me to hub with my old Play:3 so I can run everything of Airplay. Theoretically.

I have successfully hubbed the 2 speakers, however, I don’t see where you can adjust the 2 individual volumes of the speakers in iTunes or in the Sonos app. But there must be a way since the two speakers put out vastly different volumes in vastly different rooms and that can’t be the intention. All I can do it check and uncheck speaker in the hub.

Running the app on an iPad Pro.

Thank you.
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    19 replies

    Airgetlam
    Airgetlam
    February 2, 2019
    Would you please explain what you mean by “hub” and “hubbed”?

    Unfortunately, I’m not quite sure what you mean by that.

    If you “group” the two rooms, using Sonos parlance, then you should be able to AirPlay 2 to the Sonos One, and have the same content play on the PLAY:3 in sync, and have the ability to adjust each room’s volume in the Sonos controller, in the same way as any other set of “grouped” rooms.
    Bruce
    JES000000Author
    Contributor I
    February 2, 2019
    Sorry, meant group. The volume controls are not appearing.
    Airgetlam
    Airgetlam
    February 3, 2019
    When using the controller app, the bottom of the window will have a single slider. When you select that slider, it should then pop up separate sliders, one for each grouped room.
    Bruce
    pmantos
    Contributor III
    June 8, 2019
    I don't want to adjust the volume in the room, I want to adjust the volume of an individual speaker.

    My 5.1 surround sound is ineffective as the rear speaker volume is too low.
    Airgetlam
    Airgetlam
    June 8, 2019
    You can adjust the volume of the rear speakers, in ...More>Settings>Room Settings>[Room name of your surround system]>Advanced Audio>Surround Settings.

    Also in the same area is a "balance" feature.
    Bruce
    pmantos
    Contributor III
    June 8, 2019
    First, are you kidding me? 7 levels of menus to get to a setting to change the volume?

    Changing the volume is such a basic feature, it should be high on the menu hierarchy.

    Secondly, your instructions do do work, at least not on Android.

    Following your instructions, I get



    With no way to adjust the volume of individual or even the rear speakers.

    It's pretty obvious that:

    1) Sonos doesn't really support Android well
    2) You design your apps without direct customer involvement

    Thanks for the fast reply.

    Peter
    nik9669a
    Senior Virtuoso
    June 8, 2019
    Ok, calm down and relax. This is a Users forum and it’s folk like Airgetlam trying to help new users.

    In that menu menu you’ve opened, change Surrounds Music Playback to “Full” and you’ll get much more volume from those rear speakers.

    Try ray that first, then if you have milord questions, ask them.
      nik9669a
      Senior Virtuoso
      June 8, 2019
      Sorry for autocorrect- last sentence should read

      Try that first, then if you have more questions, ask them.

      😜
      Airgetlam
      Airgetlam
      June 8, 2019
      1) what version of the controller are you using?

      2) While you may be angry with Sonos, I am not an employee of Sonos, and consequently had no hand in designing or implementing the design of the app, so your accusations are misplaced.
      Bruce
        pmantos
        Contributor III
        June 8, 2019
        Sorry all,

        I should have guessed that SONOS doesn't answer questions directly.

        My fault.

        Controller: Sonos ID 122722710 Version 10.2.1 (build 50165140).

        I will give the "music" setting a shot, but it still doesn't address the inability to adjust individual speaker volume or explain why volume adjustment is seven levels into the menu hierarchy.

        One easy work-around for Sonos would be to allow an option to NOT adjust the volume on all speakers when the +/- is used on one speaker. Right now, if I hit + on the low-volume speaker, ALL the volumes go up. I understand how some people might like that in order to keep the system "calibrated" (Don't even get me started on that), but a simple Do/Don't setting that would disable that "feature" would make it at least possible to adjust individual speaker volume manually without relying on the ill-designed android app.

        I'll let you know if the MUSIC setting helps.

        And yes, I *am* angry that I spent $2000 on a system that doesn't offer basic functionality like volume settings or even a simple "off" switch.

        Peter.
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