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Contributor I
Nov 15, 2017 2:31 AM UTC

New UI is terrible

I have been selling sonos for several years now as a good distributed audio option. But the New UI is so bad Im having second thoughts on new jobs. It took me 15 minutes to figure out how to change rooms without having to select one room in the group and unselect the other. It still takes more clicks through menus to do the same things now. I have had endless calls from clients with the same problems or problems finding their playlists etc. Im actually looking into selling the DTS Play-fi systems instead because of this.
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13 replies

Chris
Lead Maestro
Apr 13, 2018 2:58 AM UTC
When you drop down from now playing using the top arrow it goes back to the last screen you were on before the now playing overlay. If instead you use the buttons at the bottom they will automatically minimize now olayjng but go to the exact screen you want. If you don’t want to not know what screen will come up don’t manually minimize now playing. Simple. Stop using the drop down arrow. No need for if you don’t want to GO Back.
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Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Lyricist III
Apr 13, 2018 3:09 AM UTC
Oh ok. Thanks for the explanation. I use multiple devices and thought it was random. The idea that i need to "remember" the last screen i was on is silly. The whole concept that now-playing is an overlay is anti-intuitive since that's the "main" screen. Anyway, I won't use that down arrow at all cuz it's useless when all the icons are on the bottom. In fact, isn't it a bit silly that the down arrow is a really a back button? That's a rhetorical question because the answer is obvious.
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Chris
Lead Maestro
Apr 13, 2018 4:04 AM UTC
That was the problem when this thread was created. The buttons were hidden at bottom
So you had to hit that down arrow and go from there.
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Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)